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Real Reviews from VERIFIED CUSTOMERS
Bradford S. VERIFIED CUSTOMER
Vehicle Make : Toyota
repair was great was told 2-4 days it was 10
4/9/2024
Donna S. VERIFIED CUSTOMER
Vehicle Make : Honda
Had a wonderful experience with everyone in the shop, nice and clean friendly and the men in the shop that does the body wk did a fantastic job on my car detailing it out, waxing it. It looks like a brand new car they need some props.
4/6/2024
James M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work.
3/31/2024
Velma B. VERIFIED CUSTOMER
Vehicle Make : Toyota
N/A
3/28/2024
**** M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Took a little longer than I anticipated, but the quality of the work was worth the wait. Hopefully will not need their services in the future, but if anyone would ask, I would highly recommend AFD.
3/7/2024
Katherine S. VERIFIED CUSTOMER
Vehicle Make : Acura
Great service. I am very satisfied with the repair. Job well done you guys.
2/25/2024
Vince K. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Great repair ????
2/11/2024
Ashor D. VERIFIED CUSTOMER
Vehicle Make : Lexus
The only disappointment was the long delay in the return of the car.
1/25/2024
Lewis G. VERIFIED CUSTOMER
Vehicle Make : Acura
The repair to the back of my car that was hit looks great. The problem is when I brought my SUV in, I also wanted a scrape on driver's door handle either repainted or replaced. I let my contact person, Dylan, know that this was not part of my insurance claim but to let me know if it could simply be touched up or what the guys in back recommended (perhaps a new handle) and what the cost would be. During the 2 months that AFD had my car, I NEVER received a call from Dylan. Twice when I called he told me my car might be ready in a few days. I then lined up someone to take me to pick it up and then he never called back. During one of those calls, I reminded him about the handle and he did not indicate to me that there was any problem. He said something like, "oh ya, we're on that." The day finally came to pick up my car, and lo and behold, the repair to the door handle was not done. I was completely disregarded by Dylan. He blew off my additional repair. Just nope, not going to do it. This happened to me once before at AFD and I let it go that time... I was stunned that it happened again. While your company does an excellent job in terms of repair, paint, etc, the communication skills of the front office folks are severely lacking. When my husband finally called, Dylan was more forthcoming about the delay. Frustrating, as I signed the contract. It's my car. Even this email requesting a review is addressed to Lewis, my husband, yet sent to my email address. Lame. Misogynistic. I was patronized and disrespected. Ultimately, another guy ordered the paint and the handle was repaired but it was an awful experience and I'm not sure if I will ever bring any of our family's 4 vehicles to AFD again. Try harder!
1/16/2024
Vicky M. VERIFIED CUSTOMER
Vehicle Make : Audi
None, repair went well.
12/31/2023
Debora L. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Great people. Great service. Great work
12/18/2023
Rebecca D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Gave up to date texts about repair status, which was greatly appreciated.
12/2/2023
Jacqueline W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job. Efficient, courteous, and kept me up dated . Thank you Katrina and Dylan
12/1/2023
Russell Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm very satisfied with the results and the quality of workmanship that has been done on my car. -Russel Yang
12/1/2023
Badrul H. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
The service was quicker and professional. I found an issue after the service, made an appointment and it was taken care of the manager Brian free of charge. I would highly recommend this auto shop as professional and reliable.
11/25/2023
Sonia P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car looks like its new again ...ty for your hard work
11/23/2023
Vivson H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone there were nice and easy to talk with. They all answered questions I’ve had. Great job on the repairs. Would recommend people to go there and I would definitely go there again, if needed.
11/14/2023
Hilda G. VERIFIED CUSTOMER
Vehicle Make : Honda
Confiables y amables
11/7/2023
Aldo A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Knowledgeable, friendly, and patient in resolving my current needs in a timely manner.
11/2/2023
Marvin B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Dylan was a pleasure to work with to ensure that communication and my concerns were carried out both efficiently and professionally. A+
10/31/2023