My experience at Auto Collision was seamless from start to finish. Customer service was excellent and prompt.
8/8/2018
Jane G. VERIFIED CUSTOMER
Vehicle Make : Ford
Rachel is the best customer service rep! I just love her!!!
8/3/2018
Patrick L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Friendly, business-like atmosphere upon entering and at completion of work. Status updates were regular and appreciated. All work appears to have been performed appropriately. I particularly appreciate the stellar condition of my vehicle at time of pickup.
8/1/2018
David S. VERIFIED CUSTOMER
Vehicle Make : Nissan
We were totally satisfied with the staff and with the vehicle after it was done
7/31/2018
Janine K. VERIFIED CUSTOMER
Vehicle Make : Kia
There is a small dent on the hatch of my trunk. Nothing too noticeable. Everyone was very friendly and I appreciate the speedy repair!
7/30/2018
Linda T. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work done was great, doing a detail of the inside was a wonderful surprise. After a few misunderstandings about the work to be done, and arranging for a loaner they went out of their way to make sure I was taken care of.
7/29/2018
Jane W. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service..fantastic staff. Great job on my car . Will recommend to friends. Thank you
7/26/2018
Mary C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was pleasantly surprised when I picked up my car - it looked brand new!!! And yet it has over 97,000 miles on it! And they even cleaned the interior!!! Perfect! Thanks so much!!!
Mary
7/25/2018
Gary B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great surrounding this unfortunate experience. I was not happy with the turn around time but it was still better than an experience I had several years ago. The work was good and the communications regarding the progress of the work was excellent. Thank you.
7/21/2018
Michele C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The staff at Auto Collison & Glass-Sheridan were honest, up front and very professional. They ensured I knew what was going on with my car the entire time it was in for repair. All work was completed in a timely manner and my car looks brand new once again. Thank you.
7/20/2018
Shawn D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I felt the staff was courteous and professional in communicating the work to be performed. I also appreciated that I was kept updated on scheduled completion date.
7/20/2018
Tom W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great and timely service
7/20/2018
Mike M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Keven and the whole crew kept me up to date on status and the estimate process was quick and easy.
7/15/2018
Alyson S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Special Thank you to Becky Barber for being so great! Everything looks great inside and out! Couldn’t be happier! ????????????
7/13/2018
Mike M. VERIFIED CUSTOMER
Vehicle Make : Hummer
Very prompt and attentive service. All expectations were
Discussed and follow up was perfect.
7/12/2018
David R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The staff was exceptional to me.
7/11/2018
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kind of a perfect situation. First and foremost, Rachel was great throughout the entire process. She made a mistake in the initial estimate , which resulted in a piece of the mirror needing to be painted. This resulted in an additional $86 charge and me coming back for a third time (first estimate, second installation, third to put on the painted piece). This was frustrating, but understandable. However, I only found out that the aftermarket mirror I got was a different shade of black than the original (matte vs black). This was frustrating because I rely on the shop’s expertise in these situations. My alternatives (after the fact mind you) we’re for you to paint the new mirror for $50, I could buy a second aftermarket one for $200 or buy an OEM from Nissan for $600+. In hindsight, I would have filed an insurance claim, paid my $500 deductible and let a Nissan dealership take care of it. Now I have mismatching mirrors unless I want to pay even more. Otherwise, the process was relatively smooth. Rachel owned up to her mistake on the estimate and really was great to work with. Thanks!
7/3/2018
Christopher G. VERIFIED CUSTOMER
Vehicle Make : Kia
The work that needed to be done on my vehicle was huge and took over a month to complete. I really appreciated the constant updates on the progress. Everyone was super friendly and helpful! Some of the work needed to be redone, but in the end, I am satisfied.