Thank you so much for everything and for making sure I was in the loop through every step
4/2/2019
Jim S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Body work looks great.
Thanks
1/13/2019
Moses K. VERIFIED CUSTOMER
Vehicle Make : Audi
Y’all had my car for almost 8 weeks for a front end repair. Passenger fog light was out and driver front tire is rubbing on inside of the bumper when in reverse. I’d imagine, 8 weeks is more then enough time to make sure all the work was properly done
12/22/2018
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Kia
All team members played an important part, but I would like to say that Eran and Carlos were the MVPs. The customer service they provided, from start to finish, was great. They both communicated on the process surrounding my repairs, and kept me fully informed throughout. As for the body work… I'm speechless; my car looks great! Thank you ALL.
9/27/2018
Bhavin P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great people. Got me in as soon as possible gave me a in the understanding of the issues and spend time with me. Return my car when they said so is initially. Didn't give him charge me additional other than my or Original quote
8/14/2018
Jamal S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you I really appreciate the calls and text. I'm really glad I choose you all... Way to go...
7/31/2018
Sara L. VERIFIED CUSTOMER
Vehicle Make : Honda
Process was extremely easy and hassle free!
6/27/2018
Kostas D. VERIFIED CUSTOMER
Vehicle Make : BMW
I will be calling to return the vehicle for additional work. The fender gap to the hood is wider than before and I can see the rubber gaskets. I'd like this aligned properly. Also, the tape lines around the hood left thick lines of clear coat and the Grey primer over spray under the hood directly in front of the driver was visible from inside the car. I cleaned it as best I can but it should have been caught on inspection.
5/6/2018
Jacqueline W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your company gave me excellent customer service and great repair services. I was very pleased with your service!
1/17/2018
Jason W. VERIFIED CUSTOMER
Vehicle Make : Dodge
The work was good. I'm satisfied with the work. My only complaint is that it took a really long time. All of the parts were ordered on my vehicle and they arrived before I dropped my vehicle off in order to reduce time in the rental vehicle. Even with the parts arriving before I dropped my van off it took a month to get it back. The original estimate was for a week. I understand that it takes as long as it takes but... 30+ days is longer than a door replacement should have taken.
Having said that... the work was good quality.
11/14/2017
Hugh Libby. VERIFIED CUSTOMER
Vehicle Make : Subaru
Did not receive the timely updates while car was in shop. Took longer than expected with only 2 updates. All four tires were over-inflated to 60 psi. Very dangerous until I fixed to correct pressure.
5/31/2017
Jeff L. VERIFIED CUSTOMER
Vehicle Make : Dodge
The body work to my bumper was immaculate and it looks brand new. The work was done in only two days which was really nice as well.
3/15/2017
Robin A. VERIFIED CUSTOMER
Vehicle Make : BMW
Sergio kept me updated as the work progressed. The shop restored the car to look brand new and the paint is a perfect match. My BMW X3 looks great. This is a shop that I will recommend to friends and family.
2/27/2016
Kristen D. VERIFIED CUSTOMER
Vehicle Make : Honda
The price was great. The repair was completed within a day. The total came out to the exact amount of the quote. On top of everything else, the customer service was excellent. Thank you!
2/19/2016
Patricia B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work and great customer service!!
1/21/2016
Betty R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The price was reasonable and the work was done quicker than anticipated. When I picked my vehicle, the shop had even washed it. My experience was a very positive one.
12/9/2015
Alan L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Universal has done excellent work for me in the past and this time was no exception. Work was completed beautifully and my car looks and runs like new. I couldn't ask for better service!