very nice result, you have well trained and excellent technicians beautiful job
9/8/2016
Karen T. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Thanks! Would have liked the car before the holiday weekend but that would have been greedy. Truly rapid service!
9/7/2016
Joan S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very efficient and kept me updated about the status of my repairs!
9/1/2016
William S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Gieco misrepresented the turn around time and enterprise rental caused me to possible lose a business opportunity thru their lack of communication. The inhouse Gieco person disrespected my personal space in attempting to make an already bad situation h3 mad it worse by being overbearing and he also never returned a previous email that I sent inquiring about my vehicle. For me the so-called express service was a disaster. I will never use it again. The promise by the Gieco ****-800 call taker explanation of the express service is misleading. 2 days no 5 is more accurate. My body shop gave me an estimate $400 cheaper for the Same work. I am Sorry I paid for my policy.with Gieco in full. It will not hapen again. 12 years with them and to get treated like I was is an unacceptable business decision on my part that will not happen again. Let you ****-800 person read this Gieco.
9/1/2016
**** W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ues, I am completely satisfied with the job y'all performed on my car. Everyone was friendly and professional. Thank you very much.
8/26/2016
Susan B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I spoke to Robin about the tire cleaner leaving water stains on the side plastic rims of my car. She advised me to come back in and have it looked at if the stains do not go away. And I will.
Also, I noticed tonight that the suction cups to the window shade for my son are cracked (3 of them) so the shade will no longer hang on the window. I did not think to remove it before leaving the car for repairs. It was on the same side where work was done. They were not broken and cracked before dropping the car off, leaving it useless. The shade was just put on the backseat. I assume because it no longer would suction to the window. That's disappointing.
8/25/2016
Julie C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you for everything. The process was so easy and the car looks great and it was complete 2 days early!
8/18/2016
Patti H. VERIFIED CUSTOMER
Vehicle Make : Honda
They were friendly and efficient
8/17/2016
John D. VERIFIED CUSTOMER
Vehicle Make : Honda
Speed of job (done within timeline communicated at inspection)
Excellent communication
Returning a clean car: inside and out
8/8/2016
Justin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very open communication which was greatly appreciated as well as timely. Thank you!
8/3/2016
Timothy K. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are awesome!!! Our car looks brand new, inside and out! Thank you for cleaning our car as well. It is most appreciated. Your service is outstanding as well as the people!
Thank you again!
Tim & Debbie Klucinec
8/3/2016
Maryanne F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good, friendly, hassle free service! Thank you!
7/30/2016
Cory S. VERIFIED CUSTOMER
Vehicle Make : Kia
Great communication, exceeded expectations. Martin Collision was able to make the whole process pleasant and shockingly simple. Thank you!!!
7/30/2016
Keith Q. VERIFIED CUSTOMER
Vehicle Make : Lexus
My vehicle looks absolutely fabulous. It looks a brand new vehicle.
7/29/2016
Adele G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very well pleased .
7/27/2016
Betsy M. VERIFIED CUSTOMER
Vehicle Make : Oldsmobile
The whole team was very professional.
Thank you
Betsy
7/21/2016
William F. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Thanks for recent repair. I really appreciate the extra steps you took to wash the car, buff the finish, clean the wheels and vacuum the interior. Job well done...thanks again.
Bill Moatz
7/8/2016
Catherine K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
6/24/2016
Laura P. VERIFIED CUSTOMER
Vehicle Make : Honda
Martin office workers are the best! The door looks fine. You must have fixed rather than replaced the door for the stripes are exactly the same.
Enterprise is another story. I was unfamiliar with a keyless car and wasn't told enough--little things, like, "You need your foot on the brake when you press Start." "Keep the motor do that you can see that you've set the brake." "The back windshield wiper is at the end if the wiper lever." Go over lights. The young man was personable but I was unprepared to drive an SUV when a regular car would have been better. Notice the miles--home, to the grocery store, to the doctor's office, back to Ivy Rock Road.
When I returned the car, I forgot to take out my iPhone charging cord. I called as soon as I realized I'd left it, within a half hour. "They cleaned your car and it wasn't there." My in house charger was probably on the seat. I just got back from Verizon where I spent over $40 to replace them. lppattersonLlppatter