CDE Collision Centers (Crown Point)

Wonderful people at the Crown Point office. Felt welcoming. The work was fantastic and complete. My car was cleaner than when I brought it in for repair. Above and beyond my expectations! ????????????????

Excellent and professional customer service!

The care repairs are beautiful and you made everything easy. However,the final walk through with the Enterprise rental, paperwork and releasing me from the rental was not completed.

From the moment we towed our vehicle in, to the moment we drove it away, your CDE team handled itself with extreme professionalism and courtesy. Thank you for helping us in a difficult time and making this a smooth transition.

Excellent Service, excellent bodywork! Would recommend to all my friends. Kudos to the entire crew.

Excellent work guys!!!

Great service

Excellent work

Keep me informed and updated every step of the way thru text and phone calls no surprises and repairs were done right on time and my 2018 Ford F150 looks good as new great work thanks.

Very satisfied with everything

This is the 3rd time we have used CDE for three different cars and we couldn’t be more pleased. They are professional, courteous and precise in their details. We recommend them to anyone in need of service

Excellent customer service. I would definitely recommend to friends and family.

Everyone at C.D.E. was professional, courteous, and friendly. The work was done promptly, and my husband and I are happy with the result. We will recommend your business to others!

The whole process was handled professionally, efficiently and friendly. A+ thank you C.D.E staff.

Great work, courteous friendly staff and thank you, thank you, thank you for washing and vacuuming my car

Aftermarket parts and fitment on my truck make it a 50/50 car. It only looks good from 50 feet or at 50 miles an hour. I will be taking it back to you in the morning.

Great service and work is outstanding!

I appreciated being updated on progress of the vehicle and the pleasant and professionalism of the office staff

Staff is very nice and friendly. Car was done perfectly as far as I can tell; however, delivery of car was delayed twice—once for 6 days (costing me 6 days extra car rental) with an excuse that was hard to believe OR EVEN understand—my belief was CDE overbooked new customers and could not or would not increase staffing accordingly. There was a second one day delay (Friday rather than the promised Thursday) costing me another extra day of car rental! Manager denied any fault or compensation. Satisfaction and trust in CDE collapsed for me given the lack of forthright explanations and denial of any compensation for extra car rental. Second one day delay was said to be needed to repaint due to a running drip as car was drying. I suspect staff was so pressured for time that they did not check paint condition timely and had to redo the job—clearly a lack of proper quality control for whatever reason. Julia, Jeanine (sp?) and Bob very nice! Manager Mr. Prince? (With whom I never spoke directly.)—not making a good management decision for customer relations! AND at that point, I only asked reimbursement for ONE day ($8) as opposed to the 7 days I could have reasonably requested. Or did manager Prince lack the authority to make such a monumental decision?

Did a great job on the Traverse