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Real Reviews from VERIFIED CUSTOMERS
Carl S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I will use Island fender for all my bodywork needs.
5/16/2015
Michele T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very organized and efficient! Loved the text updates and the thoughtfulness in the message. Aloha! I will definitely refer people. Excellent service! Thank you!
5/9/2015
Keiko S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
**** and his crew are always so kind and wonderful!! Thank you for finishing it today!!
5/8/2015
Kelly G. VERIFIED CUSTOMER
Vehicle Make : Porsche
Camille and **** and the rest of the crew were extremely helpful and fantastic! Plus thank you very much for the hard work and superb quality job. The color and shine was so great I wish you sprayed the whole car. Mahalo again, Kelly G
5/8/2015
Gary J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Professional staff! Thank you!
5/2/2015
Peggy V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for once again taking car of my car. The job you did was perfect and your staff friendly and efficient. I liked receiving the updates on the progress of the job. It was almost like having a friend in the hospital and someone calling to let you know all was well!!! I hope I don't have to come back. Peggy V
5/1/2015
Shirley A. VERIFIED CUSTOMER
Vehicle Make : Acura
Seamless , coordinated well w/ usaa insurance& enterprise rent a car. Liked phone calls & text messages to update me on the progress & completion of work. Setvice teo. ****, very cordial & accmodating ad were other staff. Everyone worked as a team . Mahalo nui loa
5/1/2015
Richard K. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service !
4/29/2015
Terrance L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service, friendly and professional staff
4/28/2015
Rina P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent
4/21/2015
Annie D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Friendly and knowledgeable
4/19/2015
Joanna W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I really like the fact that you keep me informed along the way. And The ladies in the office, Robin and don't know the other ladies name , were very courteous and helpful. Mahalo, Joanna W
4/18/2015
Colin M. VERIFIED CUSTOMER
Vehicle Make : BMW
Satisfied.
4/18/2015
Nanette S. VERIFIED CUSTOMER
Vehicle Make : Scion
Everyone that I came in contact with at Island Fender was very friendly and helpful during a time which could've been very stressful due to the car accident that I was in. I started recommending them to my friends and coworkers.
4/11/2015
Louis F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I think charging 50 for the "scratch card" is outrageous. It would have been a great marketing piece if it was free. I did get one but it is an irritant to pay for it. Lou Faulkner
4/11/2015
Anne S. VERIFIED CUSTOMER
Vehicle Make : Land Rover
I have been going to another body shop for the past 20 years and this was my second experience outside of going to Masuda Body & Paint. I really enjoyed the professional service. It took a lot longer but Island Fender is a much larger business so I understood this reason. I really appreciated the honesty and professionalism by ****. The boys accidentally dropped my bumper and it was scratched. He called me immediately to let me know and offered to take 200 off my invoice. I agreed to come by and look at the scratches. They were minor and my car, being 10 years old and fairly scratched up I truly didn't mind some small scratches. I really appreciated his transparency about the situation and how quickly he called me. I said to not bother taking the 200 off my invoice. Overall excellent service. The car wash was amazing by the boys. They did a great job . As far as the bod work really nice work. Seems like Island Fender is not accustomed to servicing a LandRover but they did their best to get the parts they needed and figured it out to my total satisfaction. Mahalo, Island Fender! - Anne
4/10/2015
Kazuo S. VERIFIED CUSTOMER
Vehicle Make : Mazda
I appreciated the regular email updates, and the fine repair job--- well done!
4/9/2015
Ronald N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Professional yet very personal. also your daily messages are very good. Thank you.
4/8/2015
Henry W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great work! Your tech even swapped out my headlamp bulbs for me. Awesome service! !
3/28/2015
Ruth Ann. VERIFIED CUSTOMER
Vehicle Make : Lexus
The office staff was very professional. The repair work was done quickly and the car returned to me clean and like new. Thank you
3/28/2015