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Real Reviews from VERIFIED CUSTOMERS
Charles Michael. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I will send an email directly to Van. The service and premises were excellent.
10/6/2015
Richard L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you very much for your outstanding service and the repair job well done.
10/1/2015
Robert K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
**** was excellent! Kept me updated regularly via email and telephone. The only thing that didn't make it perfect was when I picked up my car, I expected everything to be perfect. What I mean by perfect is; ****. All repairs done up to Mercedes standards (this was ok) 2. Car clean inside and out (this was ok) 3. Tire pressure checked with proper amount of air pressure in each tire. Unfortunately, this was not done. As I was driving home after leaving Island Fender, the car felt very sluggish, so I pulled into a gas station and upon checking my tire psi, I was shocked to find only 25 - 29 psi in my 4 tires!! It would have been perfect if my tires had the usual 35 - 36 psi per tire. They did a good job on my repairs though!
9/29/2015
Jeffrey E. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
well done all around.
9/29/2015
Ronald D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Beautiful job. Very pleasant helpful people.
9/26/2015
Daniel K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing and dependable service. Thank you!
9/26/2015
Diane M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly staff, easy and kept me in touch with status. Thanks!
9/18/2015
Jay S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Easy to work with. Excellent communication. Great job
9/14/2015
Muldoon, David. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank You for the good work & wotking with my schedule.
9/12/2015
Team Clean. VERIFIED CUSTOMER
Vehicle Make : Nissan
Communication was very good with daily updates
9/10/2015
Sun K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service by island fender
9/5/2015
Lawrence O. VERIFIED CUSTOMER
Vehicle Make : BMW
Outstanding customer service. Outstanding interaction from maintenance shop staff as well. Text updates are wonderful. Repairs were flawless. 10 outnof 10! Mahalo!
9/2/2015
Steve D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for keeping me in the loop throughout the repair process. It shows Island Fender's professionalism and outstanding customer service.
9/1/2015
Tyrone H. VERIFIED CUSTOMER
Vehicle Make : BMW
You guys are by far the most professional and thorough autobody repair shop I have ever had the pleasure of going to. Thank you for working with my hectic schedules and accommodating me. Keep up the great work.
8/30/2015
Luis T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The professionalism by island fender is truly remarkable. I can see why USAA has chosen you guys as a choice when dealing with the armed forces. Camille was very helpful with straightening out my deductible question with my insurance (USAA). Thank you.
8/27/2015
Narayan M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I throughly enjoyed the professionalism of your team! Keep up with your great work! Thank you!
8/22/2015
Kendell K. VERIFIED CUSTOMER
Vehicle Make : Honda
Jason Kirby is the best...he knows what he's doing and he's good at it...Island Fender is lucky to have him.
8/21/2015
Todd Y. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I did notice after I took the car home that the clear coat did have a little dimple in the center of the hood and the the black under coat did have a bit of black orange peel. Its not that that bad but if you are asking if i was completely satisfied i would say no.
8/13/2015
Inc J. VERIFIED CUSTOMER
Vehicle Make : Audi
Great job all around.
8/8/2015
Barbara M. VERIFIED CUSTOMER
Vehicle Make : Toyota
i wanted to thank you so much for taking care of my car the work was great. My car looks like it never got into accident. I love it. I would bring my car back to you . But I hope it does happen again. I will tell people friends and family if they needed place you are the one. Island Fender. Thanks Barbara M
7/30/2015