One comment is that I discovered your repair people had not latched the hood over the engine. Luckily I caught yesterday driving home from work on H-****. I had been driving for over 24 hours before I caught and luckily the hood stayed on and didn't fly off while I was on H-****.
6/8/2017
Sanford M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone is friendly, polite and professional.
****' explanations and descriptions of the repair work are complete and easy to understand.
Communications are clear and timely.
The work is excellent.
The office, shop and grounds are orderly and clean.
6/8/2017
Sara N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great communication and quality of work was excellent
6/1/2017
Clay Chapman. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank You
5/27/2017
Juancarlos A. VERIFIED CUSTOMER
Vehicle Make : Volvo
Everyone was extremely polite and professional and nice! My car looks brand new and I will always recommend your business to my associates. Thank you
5/27/2017
Lila H. VERIFIED CUSTOMER
Vehicle Make : Honda
You are on top of everything! Calling me to keep me informed of your progress. Every person I came in contact with was excellent! Excellent service and quality work! What more could I ask for???
5/27/2017
Paul W. VERIFIED CUSTOMER
Vehicle Make : Ford
See response.
5/24/2017
Debra T. VERIFIED CUSTOMER
Vehicle Make : Honda
I am so very impressed with Island Fender! Just got my car back (a guy rearended me, and I went thru his car insurance). They did an awesome job on my rear bumper! They finished a day earlier than promised! Island Fender employees are so professional. Their office staff is friendly, estimator was pleasant and knowledgeable. Their office is very nice and clean (not dirty or messy like some other car shops).Everyone treated me very well like I was a VIP! Thank you Island Fender!
5/18/2017
Alan Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sincere and welcoming relationship, hand-held throughout every phase of the repair, professional and specialized personnel with Great Aloha.
5/17/2017
Gracemarie Y. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent Job!!!
5/17/2017
Robert W. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks for letting me drop off my car the day before and pick it up the day after it was finished.
5/16/2017
Peter M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Island Fender truly outstanding in all respects. Excellent work on our dear old car. Ahead of schedule. Very pleasant personnel.
Peter and Luanna McKenney
5/12/2017
Matthew A. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent Service with informative staff. Mahalo
5/11/2017
****D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Yes I was, what commendable communication and with the most courtesy of service and very accommodating.
4/28/2017
Chantel N. VERIFIED CUSTOMER
Vehicle Make : Audi
I was very satisfied with the repairs. However, it would've been nice to go over the work order. Thank you again!
4/23/2017
Rae W. VERIFIED CUSTOMER
Vehicle Make : Acura
I am very impressed with the service I received. The text message alerts kept me updated with the progress of my repair. I appreciate the great customer service and the fast repair.
4/22/2017
Ryoichi H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fast work, friendly staff, and informative.
4/21/2017
Marilynn H. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Everyone there works to make a frustrating experience as easy as possible. Everyone was great!
4/20/2017
Puakaiuiokalani C. VERIFIED CUSTOMER
Vehicle Make : Scion
Island Frnder has always been polite, professional and nice during each encounter with either office staff or technicians. Robin, Camille, Chas and **** are top notch employees
4/18/2017
Kelvin O. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is not the first time having a repair here. Always great service and excellent work. Looks better than new. Mahalo!