The only thing is that I would have liked being given the option to re-finish the headlight NOT Repaired. My headlights are visually opposite.
8/16/2017
Leighton C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
No comments
8/15/2017
Joel N. VERIFIED CUSTOMER
Vehicle Make : Audi
The shop really did a good job in fixing the big dents. However,
I found tiny paint chips, dents, scratches on the front including the headlights and grille and which were not present when I dropped off the car for repair. I knw this since I always wash my car. I hope this issue could be resolved. Thanks.
8/11/2017
Moon Soo. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I will talk to your representative.
8/11/2017
Patricia I. VERIFIED CUSTOMER
Vehicle Make : Lexus
Patricia and I were most impressed with the quality of your Staff. We met ****, Chad, your Receptionist/Secretary and others. All of them were most friendly, courteous, hospitable, and helpful. The quality of your workmanship has always been of exceptional quality, I have had my Mercedes-Benz 300E model repaired by Island Fender. We'll continue to return to you for any future repairs, etc. Thank you
Mahalo nui loa.
Donald and Patricia (Ishitani) Enoki
8/5/2017
Jonathan R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone I met, but especially Robin, was super helpful and friendly.
8/2/2017
Philip S. VERIFIED CUSTOMER
Vehicle Make : BMW
keep on keeping on......
8/1/2017
Theodore K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Appreciate the friendly and professional service of your staff. My car appeared like it was detailed, inside and the outside of the car.
Only negative factor was your charging a fee to prepare the repair estimate. Ted
8/1/2017
Cheryl L. VERIFIED CUSTOMER
Vehicle Make : BMW
Robin and the rest of the staff were very professional yet also very courteous & friendly!
7/24/2017
Irving H. VERIFIED CUSTOMER
Vehicle Make : Kia
**** was kept me informed of the progress of the repairs and I appreciate that the car was ready as scheduled. I appreciate the special care that was given to both me and my car. This may sound silly, but it was as though I equate my car as my child left in the care of qualified professionals at a hospital and was treated and brought back to health. I am very grateful and feel blessed my insurance carrier, USAA, sent me to Island Fender!
7/14/2017
Johnny N. VERIFIED CUSTOMER
Vehicle Make : Audi
Very friendly staff, explained all the work they did. Very thorough. Highly recommended.
7/8/2017
Kenneth O. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service. Office staff and techs were very courteous. Also the message updates was very informative on the status of my repair. Repair looks good.
I would recommend Island Fender to family and friends.
7/7/2017
Todd F. VERIFIED CUSTOMER
Vehicle Make : Honda
I can honestly say for the first time getting my car repaired was a pleasurable experience from start to finish. Everyone was polite and my car was finish way before the promised date.
7/4/2017
Roy M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent workmanship. We are very pleased.
6/27/2017
Dorothy E. VERIFIED CUSTOMER
Vehicle Make : Volvo
Island Fender was the most professional repair business I have ever experienced anywhere on the planet! They were accurate with the estimate that they provided me with and with the time frame they gave me, and they were incredibly fast withbthecrepaie once I dropped off my car. I received texts informing me of the status of my repair regularly and they did a perfect job fixing my bumper! Truly a great experience from beginning to end. I cannot say enough good things about this business.
DC eichelberger
6/27/2017
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you to the entrie team for the great job and for getting me an earlier date to fix my truck. I feel so relieved now that I have my truck back.
6/24/2017
Brandon K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for keeping me posted throughout the repair!
6/20/2017
Bradley S. VERIFIED CUSTOMER
Vehicle Make : Ford
Special thank you to Tom
6/16/2017
Travis G. VERIFIED CUSTOMER
Vehicle Make : Nissan
All around great communication and timely repair.
6/10/2017
Nancy F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service was way beyond my expectations. Staff was friendly and courteous and kept me thoroughly informed during every stage of the repairs. I felt like their mission was to make me happy. What a delightful experience!