The service and the staff were excellent. My only concern is that the repair costs seemed way out of line. If I were to extrapolate the costs to equal the cost of a new car, I would probably pay in excess of $100,000.
7/17/2017
Ashley L. VERIFIED CUSTOMER
Vehicle Make : Honda
You really exceeded my expectations. I returned to a clean car. The time for repair ended up being shorter then expected. I was just real impressed with all the hrs work. Thank you for everything!! I will definitely recommend to anyone in need of a repair.
7/3/2017
Stanley L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks Stan!
7/1/2017
Walter W. VERIFIED CUSTOMER
Vehicle Make : Acura
Denis was attentive, friendly, and helpful. I had fewer and shorter encounters with the other staff, but those were also friendly and productive. The car was ready on the predicted day, and the work is good.
6/24/2017
Linda L. VERIFIED CUSTOMER
Vehicle Make : Acura
It was the usual awful experience that I usually have when I use your Service and/or Body shop. I have sent a full, long letter with my complaints by snail mail. Linda L
6/20/2017
Rodney T. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Great servicr from Stan!!!
6/17/2017
Tyler C. VERIFIED CUSTOMER
Vehicle Make : Volvo
A job very well done by Mike Donahue and the team!
6/17/2017
Christophe G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was perfect. Thank you.
6/17/2017
Janna R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great communication; timely service
6/11/2017
Maria F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was an excellent job and quick.
6/10/2017
Marcia J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Dennis,
My thanks to you and Brian for doing an excellent job. My car looks beautiful!
Marcia J
6/10/2017
Philip H. VERIFIED CUSTOMER
Vehicle Make : Ford
A job well done, car looks like new after several years of dings and scraps in parking garages,as well as the repair to the damage from the original crash. Staff was knowledgeable, gave good advice and estimates.
6/6/2017
Jonathan D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Stan was terrific. Thanks for everything.
5/26/2017
David B. VERIFIED CUSTOMER
Vehicle Make : Lexus
The wheel repaired came off the car four blocks from the shop
5/24/2017
Jeffrey K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service
Highly professional
4/29/2017
Jerome M. VERIFIED CUSTOMER
Vehicle Make : Toyota
USAA and STAN DOVELLare the greatest..perfect work....timely and always with a smile..Thank you
4/26/2017
Betty H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for being so quick!
4/13/2017
G V. VERIFIED CUSTOMER
Vehicle Make : Acura
Stan Dovell handled the work efficiently and in record time. He is always courteous and explains everything thoroughly. Also, the body work on the car was, as usual from Chevy Chase Acura, impeccably done. My wife and I are thoroughly satisfied.
4/12/2017
Jerald H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very helpful. Thank you, Mr. Dovell.
Madeleine Hage
3/28/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Simply excellent service and a great job on the car. Stan went out of the way to get the job done properly with the very least inconvenience to our family. THANKS