Fantastic experience all around. Denise is wonderful. Thank you for the great service and top-notch communication.
4/25/2015
Alan F. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was exceedingly efficient and pleasant. I was delighted that the work was completed ahead of the time estimated, and the car was clean and welcoming when delivered. A very good experience, altogether. Alan F
4/25/2015
Alejandro M. VERIFIED CUSTOMER
Vehicle Make : Acura
Liked fast but satisfying service they did on my car
4/22/2015
Lola B. VERIFIED CUSTOMER
Vehicle Make : Honda
I was surprised and very happy that I received my car much earlier than I expected. I brought it in at 9 am on Friday and was told by the GEICO rep that I would have it on Tuesday. Brian Kim (who is great) called me after 5pm on Friday to tell me my car was ready. It looks great. Thank you for
making my weekend. As a result of my experiences with your body shop I will bring my car in for maintenance and hope I have the same experience.
4/19/2015
Natalie T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The coordination between your team and Geico is excellent.
4/17/2015
Nader H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
There is a missing cover under the car, which means I have to bring the car back to the shop next week :(
4/16/2015
Yeiichi K. VERIFIED CUSTOMER
Vehicle Make : Toyota
All staff members were very helpful and above all, courteous and professional.
F. Kuwayama
4/13/2015
Leslie K. VERIFIED CUSTOMER
Vehicle Make : Volvo
Excellent repairs and thank you for also cleaning inside and out. Stan kept me informed on the schedule and delays but it all worked out fine. The team is very helpful, courteous and I appreciate the good service.
4/13/2015
Peter S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication
4/10/2015
Michael U. VERIFIED CUSTOMER
Vehicle Make : Subaru
Denise helped me. She was fantastic.
4/10/2015
Tim W. VERIFIED CUSTOMER
Vehicle Make : Nissan
When I got my car back, it had a new ding in the door, and someone removed an audio connection cord from the console. When I called to ask about it, a grumpy service guy told me they don't ding doors and they don't take things from cars. I've driven Nissans for a long time, and always had all of my service done at Nissan dealers. I'm new to this area, and I probably will find another Nissan dealer to do all of my work.
4/8/2015
Dennis S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Process couldn't have been smoother.
The car looks great.
Thank you.
4/3/2015
Alberto R. VERIFIED CUSTOMER
Vehicle Make : Honda
The bodyshop repairs were extremely expensive and did not cover the entire area that was damaged. Tje fender is loose and the new sensor that I paid for and was installed does not work! In sum, I am totally confused.
3/30/2015
Yi H. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the second time that Denise has helped me with my Geico repair, and she is really great to work with. She gives personalized attention, is responsive to questions and requests, and keeps me informed about the status of the repair. Stan helped me when it was time to pick up my car, and he is wonderful, too, with his helpfulness and personable manner. Everyone in the shop is always cordial and helpful. It's always a great experience.
3/27/2015
Joan S. VERIFIED CUSTOMER
Vehicle Make : Acura
I find Stan Dovell highly competent and professional. I will continue to have my car serviced at Chevy Chase because of Stan and the other dependable workers.
3/27/2015
Helen K. VERIFIED CUSTOMER
Vehicle Make : Honda
The people were friendly, helpful and left me with a very positive experience
Car was repaired quickly. The whole experience was positive and I was pleasantly surprised
3/27/2015
Mary S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very accommodating.
3/26/2015
Simon L. VERIFIED CUSTOMER
Vehicle Make : Honda
One very small issue -- the lanewatch camera was disabled in the repair process and I have to take it to the honda dealer to get that fixed. Not at all a big deal but should ideally have been caught.
3/19/2015
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
On a score rating of **** to 10, you all get a perfect 10! The best but for collision service repair I hope to never see you again (a joke). Thanks. Great service.
3/18/2015
Alexandra K. VERIFIED CUSTOMER
Vehicle Make : Honda
The car was returned to me with a flat tire. I didn't notice until I got home.