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Real Reviews from VERIFIED CUSTOMERS
Philip S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Car looks beautiful. The cost was reasonable. Good job.
7/24/2015
Jan S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very impressed with the entire process, from Geico, to Enterprise, to Chevy Chase's repair work. A!! All completed in less than 3 days too. Thank you!!
7/24/2015
Vento M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was excellent
7/23/2015
Edwina M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
At first when the car was given back to me after the repair, the paint on the rear bumper was not smooth and shinny. After inspection by the GEICO rep. and you repair person, it was taken back and finished to my satisfaction. I appreciated the extra effort without having to haggle over it.
7/17/2015
Luis L. VERIFIED CUSTOMER
Vehicle Make : Acura
Small chip still needs to be fixed. Will have to return car to shop next week
7/11/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Nice job. Good body work. Excellent communication during the work. The only improvement I can recommend, and this is minor, is that when your guys wash a vehicle before delivering it back to the bodywork customer, make sure you wash the entire vehicle and not just the area that was worked on.
7/9/2015
Christian W. VERIFIED CUSTOMER
Vehicle Make : Acura
Very fast turn around. Stan is very helpful and thorough.
7/9/2015
Matt L. VERIFIED CUSTOMER
Vehicle Make : Honda
10 across the board
7/8/2015
John M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Stan dovall is a true professional. Great service
7/2/2015
Louise T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I had a great experience and Stan Dovell kept me informed periodically about the progress. The car was happy with you and now it is happy with me and looking great with me. Thanks for a great repair.
6/26/2015
Philip M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job. Seamless.
6/26/2015
Susan S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Stan Dovell always kept me regularly updated, explained everything that was going on, and answered all my questions. The repair crew did a beautiful job, really great (and cleaned the inside, too). I'm so glad to have my car back safe and sound after this accident.
6/25/2015
Janet P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Stan Dovell in the body shop was fantastic! My car was done as promised. It looks great. He kept me informed as to the progress of the repair. Will hope I won't need body work again BUT would definitely return to Chevy Chase and Stan. Janet P
6/20/2015
Maryam M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was happy to have my car repaired in a week. It looks good and I hope all your customers write good reviews , too.
6/19/2015
James G. VERIFIED CUSTOMER
Vehicle Make : Jaguar
At first look. It looks great. Thanks to Stan for outstanding customer care
6/19/2015
Midn Tyler. VERIFIED CUSTOMER
Vehicle Make : Honda
Stan Dovell was a pleasure to work with. He was always prompt with updates on my car's progress and worked tirelessly to finish my car repairs early. Truly a great preofessional!
6/19/2015
Kenneth M. VERIFIED CUSTOMER
Vehicle Make : Volvo
We and our car were very professionally cared for. I asked them to look at a couple non insurance items while it was in for collision repairs and they took care of them for a nominal fee. The car looks new again. They completed the work in two thirds of the estimated time. Highly recommend.
6/16/2015
Julie A. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for using all Honda parts on my repair and making that feasible.
6/14/2015
Kristin C. VERIFIED CUSTOMER
Vehicle Make : Acura
The service was the worst I have ever exoerienced. Communication was horrific. - you kept our car for a relatively modest repair for over three weeks. No one took responsibility for making decisions or communications. Given my exoerience I would not recommend purchasing a car from the dealer. Your low ratings are well deserved so this cannot be news. I regret purchasing from you and wil go elsewhere for any future service. And most likely would never purchase the brand again.
6/12/2015
Joseph J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I'm still hearing noises in the back end of my car when I put it in reverse. It looks good but something isn't right ****-****-xxxx
6/12/2015