Everything was so easy; I came in, dropped my car off, was set up with a rental, and a week later I could pick up my car which was as good as new. Also,I was sent almost daily updates on how the repair was progressing, so I knew in advance that my car would be ready at the time promised. 5 out of 5!
3/21/2017
Paul H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work well done. Have had several repairs done here and always satisfied.
3/18/2017
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great overall experience. Friendly. Got the job done on time. , In fact early.Great quality work.
3/17/2017
Deborah M. VERIFIED CUSTOMER
Vehicle Make : Acura
Fantastic job by your entire staff!
Thank you!
3/10/2017
Kelsey M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much for all your help and communications!
3/1/2017
Janet M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks to all who worked on the car and to Stan Dovell who made the whole process quick and easy!
3/1/2017
Marilyn F. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent, personal service.
2/24/2017
Michael L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very helpful and efficient. Especially Stan in Body Shop.
2/16/2017
Maria N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent communication from Stan. Job done quickly and well. Car looks great.thank you for the quick turnaround and for handling everything with my insurance company
2/15/2017
Wendy V. VERIFIED CUSTOMER
Vehicle Make : BMW
It was great
2/8/2017
Karl K. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service.
1/27/2017
Jonathan L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent job Stan made sure all the electronics were fixed!
1/14/2017
Gustavo V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Exceptional and friendly service. Definitely will return for future body work means.
1/14/2017
Alexander S. VERIFIED CUSTOMER
Vehicle Make : Acura
If every experience was as good as this, things would be much better. Stan was great and communicated effectively.
1/7/2017
Edward U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Stan was excellent. Great employee. I'd buy a car from you just because of him.
1/7/2017
Ertan E. VERIFIED CUSTOMER
Vehicle Make : Honda
Job done well!
12/31/2016
Jerome M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The usaa team headed by stan dovell has been and continues to be an outstanding example of excexcellance of technical performance and customer satisfaction. He and his team should be rewarded for their efforts.
12/6/2016
Gael J. VERIFIED CUSTOMER
Vehicle Make : BMW
Stan was very clear about ordering my auto part and how long that might take. When the part was sub standard, he reordered and again let me know how long that might be. I have, regrettably, taken my car to other collision centers, never again. Chevy Chase Auto has won me over! You guys rock!!
12/6/2016
William R. VERIFIED CUSTOMER
Vehicle Make : BMW
Stan in the body shop is a " rock star"
He understands customer service.
A real asset to the business.
11/25/2016
April C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Pleasant staff and continued update on repair progress.