I sincerely appreciate your offer to touch up additional minor paint scratches along with the more major repairs. However, the touch ups are extremely noticeable, and unfortunately they will likely not be acceptable when I turn in my lease. I will likely now have to pay more to undo what was done and redo it. The paint does not match. It is translucent. It is not the same thickness. It is lumpy and extends beyond the scratches. Again I appreciate your offer and efforts, but in retrospect after seeing the results, I would have preferred an approach that produced a much higher quality result. I was not planning to provide unsolicited feedback, but since you asked me, I want to be honest.
9/21/2018
Maura K. VERIFIED CUSTOMER
Vehicle Make : Subaru
fantastic service thank you!!
9/19/2018
Diana R. VERIFIED CUSTOMER
Vehicle Make : Honda
I don’t think anything was really done to get rid of the smell and they did not shampoo the carpets or mats or even clean the seats
9/13/2018
Yan H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was very straightforward and so friendly! We were in and out so quickly and were being updated every step of the way. The car looks brand new!
9/12/2018
Amanda C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car floor was muddy. Boot prints leading up to car door were a perfect match to the ones inside. Smelled damp like windows were left down in the rain which would explain the muddy boot prints. One spot of old damage (on the same bumper as new damage) was sanded and repainted (which I appreciate ) but half of the scratch was left. Just wonder why not finish the paint stroke?
9/12/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Amazing work was done to restore a tresured car to it's original beauty. I thank Chris **** and Greg Williams for achieving this in record time. A smooth running organization from the minute I walked in the door. All was in place within three hours after the collision. Thank you GEICO.
9/8/2018
Steve R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for all of your professional service. From the time I dropped it off to the time I picked it up. I like the calls and text messages keeping me updated at all times! You guys are great!
Thank you
Grace and Peace
Steve R
9/7/2018
Mitchell M. VERIFIED CUSTOMER
Vehicle Make : Scion
Greg was awesome. He put my wife at ease after the bad experience and made the worse part the best part. Thank you for the professional service and excellent delivery. Thank you to all your team!
8/31/2018
Gabbie C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Everyone I spoke to from start to finish were extremely helpful in answering any questions I had.. What could have been a stressful time went very smoothly. I am very satisfied and will pass the word what a great team you have
8/30/2018
Edwin S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job. Thanks. Everyone was very professional.
8/30/2018
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Ford
They made it very easy
8/27/2018
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Cosmetically the outside of the car is pretty good, but our right rear seat will not fold down into the floor. We will be returning the car for additional repairs to the interior back of the car.
8/24/2018
Billy K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent customer service l would be happy to refer friends and family.
8/24/2018
Maria B. VERIFIED CUSTOMER
Vehicle Make : Ford
How everything was completed in a timely manner and how you all were very courteous thank you
8/22/2018
Lesley P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very pleased with my Geico rep Chris, who made me completely confident in leaving my car for Ganley to repair. The repairs look really good.
8/21/2018
Emily H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I requested to have other work done that i expected to pay for separately, and was told to go elsewhere, when it should not have been so costly as the repair people were removing the inter door parts anyway. I requested a separate quote, and was never contacted as to what it would cost. Now i have to be inconvenienced again, by not having a car while work is being done, and you.lost that business.
8/21/2018
Wilonia L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done thank you
8/21/2018
Cathleen F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Was very pleased with the service. My car looks great
8/20/2018
Modular Furniture. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Rick did a great job repairing my van. Staff was great!
8/20/2018
**** B. VERIFIED CUSTOMER
Vehicle Make : Nissan
They made it very easy to get the car repaired. One stop shopping. Very professional.