Michael McCarthy was excellent and very helpful. The quality of service and repair was amazing. Thank you Michael for your help! I would refer others to you.
7/22/2016
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dana Marie Mookini is a superstar. I am very impressed with the quality of service because of her. Dana is very friendly and very good with explaining what is happening from the beginning to the end. I will definitely recommend Service King Santa Clara. Actually, I already have. I really appreciated the time schedule and the very clean car when I picked it up. The replacement of the bumper is perfect nDana should be a spokesperson for the company. This is a 10 ********** rating for both Dana and Service King Santa Clara. Thank you, Pam Coppel.
7/21/2016
Felipe R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Satisfied with the customer service Emma Centeno provide to us and the way she handle everything since day **** until she handed back our keys. I would recommend her to family and friends without thoughts.
7/21/2016
Tim W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work ! Santa Clara location took very good care of me
7/21/2016
Luis Soria. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am so happy with Emma and Robert, they were very profesional. They did the job on time. Thank you.
7/16/2016
Sue T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service from Heather. Unfortunately, my car wasn't ready when I went to pick it up, due to an over sight. Car was ready the next day.
7/15/2016
Mark W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for a speedy repair for my Leaf's bumper. Will definitely return if ever necessary.
7/14/2016
Pardu B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The finish work on the back of my car is spotless . Exited by the overall look of car.
7/14/2016
Sumeet T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Dana Mo'okini was an excellent agent who provided a wonderful customer experience. She was clear on the process, price and kept me suitably informed by email about the repair. Highly recommend!
7/13/2016
Shel D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire process was very profesional. Robertkeotme up to Dayton all aspects of the work. The price was competitive and the quality of the repair was high. My vehicle was polished and very clean outside when I picked it up, the interior was equally clean. I would not hesitate to recommend Service King Santa Clara.
7/13/2016
Jaimejoseph T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was great and I appreciated the diligent communication. The text updates were very convenient. I am very satisfied with the repairs.
7/13/2016
Linda R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike was outstanding. Kept me updated and was so informative.
7/13/2016
Dalila M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Outstanding service and follow up.
7/13/2016
Julie H. VERIFIED CUSTOMER
Vehicle Make : Range Rover
I was about an hour early for my initial appointment but they made time. They even had a tech come out and help me take out my car seat. I was already sore from the crash and just couldn't do it. The fact that you have Enterprise on-site was very useful, especially for a working Mom! Everyone I encountered was polite! Hector was good with communication. All in all they made this a less stressful situation. I am glad USAA referred me there.
7/12/2016
Quincy B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
This process has been a horrible experience for myself and I am highly upset. My car took over 2 months to repair by a shop recommended by Geico shop, then I pick it up today and the repairs were not even made correctly. There is air coming in a back window when I get on freeway. Heather did a great job keeping me informed, however this should have been a total loss situation because of the air bag deploying. And I was ready to accept the vehicle back, then noticed the air coming in through the rear window. This was frustrating due the shop having my vehicle for over 2 months and missing that detail. I am extremely unhappy with the length of time the vehicle was gone. I asked if there was anything Service King could do to accommodate me (waiving deductible, etc) nothing they could do at all.
7/11/2016
Doreen W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly, love the daily status report..
My truck looks awesome, great job.
Definitely coming to you in the future..
Thanks Serviceking
The wilsons
7/10/2016
Pedro M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Was repaired fast and before estimated date of completion
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7/9/2016
Igor T. VERIFIED CUSTOMER
Vehicle Make : Lexus
On time and seems a great job, as usual.
Customer service is a top notch!
7/9/2016
Karen G. VERIFIED CUSTOMER
Vehicle Make : Ford
Attentive, prompt, pleasant, on schedule, and one even offered to share lunch. My car looks okay, too!