I really appreciate Luis Guzman for the service he provided. He was cordial, courtous. He explained me the process and kept informing about the updates on the progress of the repair.
And the repair was excellent, the finish of the bumper looks new.
I will recommend Service King (especially Luis) to my friends if they are in such a need.
10 on 10 to you Luis. Great Job !!!
Regards
Ahmad
7/21/2017
Mia R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was amazing! Ramiro , Jose, Martin and sonia were so helpful and so friendly! My car came out way better than I expected!! Thanks to such an amazing team!
7/20/2017
Robert T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Llispn and Heather are such lovely ladies. If we had questions they were very willing to give us an answer. Our car came back to us looking soooo beUtiful. Thank you!
7/19/2017
Syed I. VERIFIED CUSTOMER
Vehicle Make : Honda
The work is poorly done. The front bumper cover is large and not fitting well. The original one may have been unnecessarily replaced with poor quality part and could be fixed. Took long time to deliver.
7/17/2017
Heidi G. VERIFIED CUSTOMER
Vehicle Make : BMW
The texting updates were great..
Heather was very responsive ..
7/15/2017
Chad D. VERIFIED CUSTOMER
Vehicle Make : Honda
Dana was great, as usual, and the team went above and beyond what they needed to do. Thanks!
7/15/2017
John A. VERIFIED CUSTOMER
Vehicle Make : Ford
Wow! I had a wonderful experience at Service King. Emma and Jose were fantastic to work with. They were extremely professional, helpful, and friendly and put my stress at ease. The car was ready after only two days and Emma was very helpful in making sure I had a rental car. I also loved how they cleaned and detailed he vehicle before I picked it up. Service King clearly aims for outstanding service, and Emma and Jose have definitely achieved that goal! I will be recommending Service King to my friends and colleagues who need their vehicles serviced. THANK YOU!
7/13/2017
Matthew D. VERIFIED CUSTOMER
Vehicle Make : Ford
It was a perfect experience. Emma is the epitome of amazing customer experience. It is very rare to under promise and over deliver anymore, but that is exactly what happened, every step of the way.
7/13/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Tesla
Arrived to pick up my car today, only to find the paint job had a bubble. So the work has started again. Sad that nobody bothered to check the car before I paid to Uber over and find a glaring mistake. Interesting that I'm getting surveys on a job that is still not finished.
7/11/2017
Suzan C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Dana went above and beyond any service I might have expected. She is a talented professional who exceeded all expectations. Dana is also a pleasure to work with. Please thank her for me!
7/9/2017
Kerry T. VERIFIED CUSTOMER
Vehicle Make : BMW
Service king staff are very courteous and respectful kept up to date throughout the process. Would definitely come back!!
7/6/2017
Mukesh M. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was excellent experience
7/4/2017
Luis R. VERIFIED CUSTOMER
Vehicle Make : Nissan
After i got home rrom picking up the truck at Service King i noticed the campershell had on top right corner a huge deep scratch and some other scratches and burn mark on the back of cab on top also
Far as i know it was not there when i dropped it off on 6/14/17
Unfortunately when i picked up the truck didn't pay attention throughly since i was in the worry to return the rental on time
So as of right now no in not satisfied
7/1/2017
Helen A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The job was very well done. I only wish that the clock had been re-set to the current time. That would've been a courtesy since the repair process erased the clock & radio settings; the latter were easy to re-set, but the hour didn't change easily. The minutes setting was fine.
Thanks,
Helen
7/1/2017
Jose S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service best comunication good work happy for make busines with you
7/1/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent communication and professional job repair!
Efficient and well done.
6/30/2017
Paul C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Heckter was my service guy and he was great! My car was completed ahead of schedule and under the bid. The car looks great like it was never damaged in an accident! Heckter was great and made me feel comfortable throughout the entire process.
6/29/2017
Rae Y. VERIFIED CUSTOMER
Vehicle Make : Volvo
Very responsible and efficient. Your employee Hector
is a great worker. I am very satisfied by his service.
Thanks for your great job done.
6/27/2017
Ajoli P. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Always use service king
6/27/2017
Sunayana B. VERIFIED CUSTOMER
Vehicle Make : Subaru
My situation was handled very well by Luis.. update on the status of the repair was provided on a timely manner, so I could plan accordingly...and everyone were really nice to me!!! And my car was delivered on time and looking absolutely new a big thumbs up to that!!!