Clearly not satisfied with the work.
****. My car was not delivered on time.
2. Clips are still broken even after leaving it for almost 6 business days.
3. I found shattered glasses inside. I had to clean it up myself.
4. Door makes screeching sound when I open and close.
5. All rubber around the window are still popping out. Horrible finish.
I think 6 days is reasonable time fix a simple shattered window. But very disappointed with the finish.
9/8/2017
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They installed the wrong tailgate handle and forgot one emblem from the tailgate. I was suppose to get a backup camera handle. I am awaiting a call back to correct the mistakes.
9/7/2017
Sanjay M. VERIFIED CUSTOMER
Vehicle Make : Nissan
My passenger door got replaced with a new one, but it has a really noticeable dent on there. I'm surprised no one else at Service King thought to fix it or replace it. My car was supposed to be released last week, but it kept getting delayed further and further and I thought the new part would look great but I'm pretty disappointed.
9/7/2017
James D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Car looked like new
9/7/2017
Grace U. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was well informed through the text messaging system, but then the messages stopped. Emma did a fantastic job on keeping me updated on my car despite the text message problem
9/7/2017
David R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Martin was very friendly, professional, thorough and helpful. Communication was excellent everywhere. Service was beyond what we expected, and we got the car done earlier than expected. Very nice!
9/4/2017
**** L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They fixed my car a day early and did a great job.
9/3/2017
Anjali N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome job by the whole team. The whole experience was smooth.
Thanks !
9/2/2017
Josefa R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair was excellent and Service King met the promised date.
Definitely a 5- star job !
9/2/2017
Taeko N. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I'm very satisfied with your service!!
9/2/2017
Debbie H. VERIFIED CUSTOMER
Vehicle Make : Mazda
GREAT JOB
9/2/2017
Thaung M. VERIFIED CUSTOMER
Vehicle Make : Honda
The only complain is that it took me 22 minutes wait over phone for receptionist to answer my call yesterday. I recommend you to consider hire more receptionists if you are that busy
9/2/2017
Marc S. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service, quick and quality. Thank you.
9/2/2017
Donna K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Emma is the BEST. I've had my car into the shop three times December. I've made sure she helps every time.
9/2/2017
Peter C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job by Mike ****.
9/2/2017
Fran S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
To Martin and other staff members,
Thank you so much for your courtesy, guidance and helpful knowledge. A car accident is such a frightening experience. Thank you for being there for me and taking great care of my car. Quality work and quality customer service.
You guys were awesome!!!!!
Hugs to all,
Fran
9/1/2017
Yao L. VERIFIED CUSTOMER
Vehicle Make : BMW
A job well done and done fast! Specially my thanks to Ms. Heather Fowler who is not only very professional in handling the repair of my car but also went to an extra mile to make me happy touching up some minor scratches on the car. Ms. Fowler is someone whom you absolutely want to seek help when you need to repair your car. My hat is off to her. Thank you, Ms. Fowler!
9/1/2017
San W. VERIFIED CUSTOMER
Vehicle Make : Tesla
somebody drove my car hard before handing it to me. i have picture to prove it.