Having a person to deal directly was great. Mike **** was very professional and kept me informed of every step of the repair.
11/14/2017
Wenwu C. VERIFIED CUSTOMER
Vehicle Make : Acura
I am very pleased with the prompt and convenient service. Thanks
11/11/2017
Joshua H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for making it all so easy
11/11/2017
Carmencita T. VERIFIED CUSTOMER
Vehicle Make : Lexus
customer kept updated of the progress of the repair
11/11/2017
Bharatkrishna R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole process was smooth! I was notified at regular intervals which makes the process even better.
11/11/2017
Loretta P. VERIFIED CUSTOMER
Vehicle Make : Honda
Luis Guzman went above & beyond to delight this customer. Will definitely recommend Luis & this Service King Center.
11/11/2017
Anna J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The service rep never contacted me personally other than a quick text to tell me the car was done. Not once. All calls were made by me asking for updates. Had service at an alternate location which was excellent, spot on and representative called me each day with updates. I expected the same service.
My steering wheel was also scratched while car was in for repair. Will not be returning to this location.
11/11/2017
Roger W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very prompt and courteous service.
11/10/2017
Ming L. VERIFIED CUSTOMER
Vehicle Make : Porsche
I like all the updates I received during the repair. The car was repaired and cleaned nicely. The customer service is great.
11/10/2017
Concepcionhumberto V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Luis took great care of my 2005 Toyota Sienna he waited till it was perfect for it to get back to me.
11/9/2017
Jody P. VERIFIED CUSTOMER
Vehicle Make : Ford
Luis Ramirez too great care of me. Having my car hit was extremely distressing and Luis put my mind at ease right away. He was professional, helpful, and knowledgeable. I can’t say enough good things about him or the quality of the workmanship provided by Service King.
11/9/2017
Audrey C. VERIFIED CUSTOMER
Vehicle Make : Toyota
My advisor and all the staff were very professional and friendly. It was very convenient getting regular updates via text message on my phone. The work was completed promptly with high quality. I was very happy with the complete experience. Thank you!
11/8/2017
Irmaariana M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Super professional and very good communication. 100% happy with my car.
11/5/2017
Harold N. VERIFIED CUSTOMER
Vehicle Make : Toyota
That job take to long for order parts I expected it should be sooner and cleaning in the car and out side not completely I hope SK should done better than that I have disappointed this time
11/3/2017
Afrazuddin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Luis was amazing through out the entire process. Highly recommend the service!
11/3/2017
Alex D. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went smoothly and was done ahead of schedule
11/2/2017
Harish I. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service is pretty bad. They never informed me the change in estimate date for pick up until and unless I have called them. They never gave me a callback to let me know the status of my car rven though they claimed they will do that.
11/1/2017
Young C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I really appreciated Heather Fowler my service representative. She was courteous, professional, cheerful, and smiled without reservation, which made it so pleasant to work with her.
11/1/2017
Amanpneet K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Emma was very helpful from beginning to end.
10/29/2017
Devin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent quality work on my vehicle.
Terrible communication and no follow-up until I initiated communication. Manager had to get involved and had to follow-up when I received no communication about my vehicle repairs being delayed.