Great communication. I appreciated the voicemail messages with the clear status of my Honda.
1/17/2018
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I arrived to pick up my car the replacement parts did not match in color. Waste of a trip and time.
1/17/2018
Leticia V. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Luis and the team are very friendly and always professional.
They all do an amazing job. I'm very satisfied with the level of support provided.
Thank you, Service King!
1/14/2018
Evelyn R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you to the Service King team for the rapid work.
1/13/2018
Olive B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Luis was very friendly and understanding during a difficult time. He was very informative and provided an environment of familiarity with the services. I was very satisfied with the car service as well as the detailed updates throughout the wait. I would definitely come back here again if the future requires me to and would definitely recommend to others as well.
1/13/2018
Jason B. VERIFIED CUSTOMER
Vehicle Make : GMC
Fast and friendly service. Great communication all the way through the service.
1/13/2018
Praveenku S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Luis Ramirez was very helpful in getting the repairs done.
1/13/2018
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done
1/12/2018
Maria G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for repair my car.....i was very happy to see my car again.
Thank you...good job and i will go back if i ever need it.
1/12/2018
Karen W. VERIFIED CUSTOMER
Vehicle Make : Acura
Impressed that I was fully informed and kept up to date!
1/12/2018
Minor S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service and awesome follow up during the work progress and execution.
1/12/2018
Sanita V. VERIFIED CUSTOMER
Vehicle Make : Scion
I didn’t like that I had to talk to multiple people, but everyone kept in contact with me through out the repair.
1/11/2018
Donna C. VERIFIED CUSTOMER
Vehicle Make : Ford
Appears so far to be a quick and complete job, I’ll be checking it over more tomorrow since I got it in the very late afternoon.
1/11/2018
Rebecca D. VERIFIED CUSTOMER
Vehicle Make : Honda
Upon first arriving with my car, the individual assisting me lacked supportive customer service. I was clearly upset & not really expecting my bumper to fall off due to a cement curb (which has never happened to me. Ever). She repeatedly kept telling me how & why it was my fault & how common it was for people to rip their bumpers off...a great deal of emphasis as to why it was MY fault. I had to tell her to please stop telling me all the ways in which this is my fault, it’s not helping anything. I had to call & check on the status of my car & that was due to enterprise letting me know that I would only be covered for my rental until the end of ****/9/18. It was after 4:30 when I called & received a call back that my car was done. Upon picking up my car, as she’s giving me my keys she says ‘looks like you’ve learned an expensive lesson about parking by cement’...it’s rare that someone expects their bumper to get ripped off after parking it & even more unlikely that someone is thrilled about spending an unexpected $****,0000. Perhaps a more empathetic response & experience would’ve made this whole this more tolerable. I hope to never have to go back to that service king location.
1/10/2018
Paul L. VERIFIED CUSTOMER
Vehicle Make : Toyota
None
1/8/2018
Chad C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was handled very professionally and my repairs were done well and super fast.
1/8/2018
Araik G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great service, quick and clean work.
1/5/2018
Aydar S. VERIFIED CUSTOMER
Vehicle Make : Honda
Luis was very accommodating and helpful, making the experience of car-repair and dealing with insurance a bit less stressful.