Time for repair extended repeatedly without much communication on when that was occurring. Very difficult to impossible to reach my point of contact. Delays in repairs were not properly communicated to insurance company which was covering the rental car, leading to an attempted charge on me. Rear view camera of vehicle is no longer aligned post repair and the opening of the gas tank door (a problem created by the initial repairs which also added time to fix) is shoddy.
5/1/2019
Shaohui J. VERIFIED CUSTOMER
Vehicle Make : BMW
Service is great, thanks
4/30/2019
Manuel L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
10/10
4/30/2019
Nikhil R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Took a lot longer than initially quoted. Not using this location again
4/28/2019
Jie T. VERIFIED CUSTOMER
Vehicle Make : Tesla
Great service! Thanks for fixing my car!
4/26/2019
Gerry T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you Martin! But i think there’s **** bolt that was not replaced. Will come by one of these days to have it checked. Nothing major, but but just saw it tonght
4/26/2019
Christopher G. VERIFIED CUSTOMER
Vehicle Make : Ford
Exceptional service. This is the first time I’ve had to make a claim in over 15 years and the staff was beyond reproach. Under promising and over delivering! There’s an association/stereotype with auto shops/mechanics that is shady and service king demonstrates the polar opposite. Clean, professional, articulate employees through and through. Thank you, I hope to never need you again, but will return if need be.
4/25/2019
**** C. VERIFIED CUSTOMER
Vehicle Make : Kia
I received great service and was pleased to see my car looking brand new when I went to pick it up. I have never had to have work done on my car but I’m so thankful I went to Service King and will recommend them to everyone I know!
4/21/2019
Hugo S. VERIFIED CUSTOMER
Vehicle Make : Audi
Luiz Ramires is an excellent committed professional!
4/21/2019
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
4/20/2019
Lawrence K. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you for the detailed outline of the entire process. Your speedy turnaround and kind approach made this a wonderful experience. Thanks again,
4/20/2019
Tony T. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service! Friendly professionals. I would recommend this business to family & friends.
4/18/2019
Subash V. VERIFIED CUSTOMER
Vehicle Make : Honda
10/10
4/18/2019
Joy H. VERIFIED CUSTOMER
Vehicle Make : Honda
Super great repair, kept me updated all the time! Great service
4/16/2019
John Darren. VERIFIED CUSTOMER
Vehicle Make : Mazda
I revived my car 4/12 and all visual repairs as well as the front wheel steering alignment was all fixed. On 4/13 my girlfriend who was sitting in the front passenger seat noticed that her window no longer opened fully. I brought it back to the shop on 4/15 today and got it repaired. It now opens and closes all the way but when I got back to work to take a closer look at the repair I could see that the window was now having a hard time closing as it now pinches the rubber seals when the window closes. I can tell that in the future that this will damage the seals with prolonged use. Though at least my window now opens and closes but it doesn't look like it will be a worth while window fix.
4/15/2019
Tapan K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for detailed work
4/13/2019
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Luis was great!
4/13/2019
Dayanidhi B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done by Luis. Thanks.
4/12/2019
Maria A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was prompt, courteous and seamless! I love how it’s all a one stop shop. Kudos to Luis and his team!
4/12/2019
Roycedale L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service King went ABOVE AND BEYOND! They turned a bad situation (having my window smashed and car broken into) into a good one! My 4runner looks like nothing happened to it!