Christina did very job by keeping me inform of progress of the repair and scope of work. The repair was completed early and I am very satisfy with the repair.
10/23/2015
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job
10/23/2015
Limin L. VERIFIED CUSTOMER
Vehicle Make : Toyota
very good service, thanks
10/17/2015
James S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had to point out three discrepancies which had to be corrected. This caused me additional time in a rental car. I had to go out of town at which time, the car was finally completed. This caused me added rental expenses.
After correcting the defects, I am completely satisfied with the results. Good job.
10/17/2015
Cang N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Delighted & grateful for the services
10/15/2015
Christina D. VERIFIED CUSTOMER
Vehicle Make : Ford
Car was completed when promised and staff was friendly and helpful!
10/13/2015
Radhika I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience. Best was the way I was kept informed through text messages and not calls or emails.
Elaine was wonderful????????
10/13/2015
Jean H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kerry is fantastic, always went above and beyond expectations!! I hope she is very appreciated for her crucial role. Also kudos to the service team, the van looks like new inside and out. Justin was also very helpful.
10/11/2015
Nestor B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly atmosphere and very nice Facility with
Hertz rental car is just next door
10/9/2015
Jason L. VERIFIED CUSTOMER
Vehicle Make : Ford
Well done! Very satisfied, really liked the text updates.
10/7/2015
Prasad Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professionally handled.
10/7/2015
**** Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service and good communication. Elaine was very helpful and kept me informed on what they were doing.
10/4/2015
Neland M. VERIFIED CUSTOMER
Vehicle Make : Mazda
I had a great experience after an unexpected hiccup with my Mazda. Elaine was there for me from start to finish and made the situation a lot less stressful. The car was finished sooner than expected so I was surprised but how quickly the team was able to work. Knock on wood I don't need a repair anytime soon but would definitely bring my car back here again.
10/3/2015
Jay H. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything went smoothly and my car runs great. Thanks for the great service.
10/3/2015
Lee H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very good services.
10/2/2015
Nicole K. VERIFIED CUSTOMER
Vehicle Make : Honda
Christina went above and beyond to help me have the best experience possible. She helped me work with my insurance company to keep my expenses at a minimum. She also helped me get the most value for my dollar with the multiple repairs my van needed.
The van was ready a full day ahead of schedule and I loved that it was washed and vacuumed! Getting my rental from the friendly staff at the onsite Enterprise was also super easy and convenient.
I put off these repairs because I dreaded the process. Now that I know how smooth the process is, I wish I'd brought it in sooner!
10/1/2015
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Honda
Prompt friendly service
9/26/2015
Anup N. VERIFIED CUSTOMER
Vehicle Make : Toyota
****. Took longer than I was told. Missed the ETA twice; Friday - Monday - Tuesday. Took delivery on Wednesday.
2. Had to wait ****.5 hours (2-3:30 pm) to take delivery even though the car was ready. All advisors were apparently busy. This process can be improved.
3. At the time of delivery noticed couple of cosmetic / minor issues that needed the vehicle to be sent in for fixing while I waited. No big deal, but not a sign of excellence either.
9/24/2015
Andrew Or. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I like to give their service for top 10 points, because they keep on update my car service on e mail, or call, I do not to worry about my car.
Thanks
Nora
9/24/2015
Dylan A. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent communication, great completion time, full care of the car taken. And they washed it as well!