Hi,you guys did excelent job! Sypasily Alejandra Avalos her customer service is super excelent I like it thanks my friend .
5/20/2016
Joanne V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Customer service was great as well as the job they did on my car. The only thing that may need work is the call center vs the body shop itself. I made an appt with someone for the general call center from the 800 number and it was even confirmed later. But when I got to my appt the local Service King didnt have me down on their books. The lady at the front desk says it has been happening a lot. Luckily they were still able to get me in so that was good.
5/20/2016
Richard K. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone with whom I had dealings at your Fremont shop. I was particularly impressed with the fact both Enterprise and Hertz had rental offices within your facilities. I have already recommended your Fremont repair shop to several friends and associates.
5/19/2016
Elizabeth L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice customer service 10 star
5/18/2016
Uma M. VERIFIED CUSTOMER
Vehicle Make : Honda
Alejandra Avalos provided excellent service from start to end. She was on top of things with regards to any information I needed and in giving me updates.
5/14/2016
Ariana A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you to the entire team especially John Bravo for providing excellent customer service.
5/13/2016
Roderick J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
It was best experience I have had with a body shop. John Bravo was excellent, knowledgeable and responsive.
5/12/2016
Donald P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Elaine provided excellent service. And the repair was done well and quickly.
5/11/2016
Rosie B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
John Bravo was incredibly helpful, thorough and kind. Will always come back to this shop if I ever need repair perfection. Definitely would recommend
5/10/2016
Michael K. VERIFIED CUSTOMER
Vehicle Make : Honda
Justin is very responsible Allstate adjuster or advisor. He keep me inform of what my car needs.The repair job is beautifully completed. I definitely will go back to them if I need to.
The only draw back is the Service King phone system. I have to constantly calling for two days in order to get through the rep and make appointment with advisor. I am getting to the point I have to give up and turn my repair job to other body shop. Hopefully they can improve the phone system in near future.
5/8/2016
Wendi R. VERIFIED CUSTOMER
Vehicle Make : Lexus
We like tour updstes
5/7/2016
Paul T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Job well done! Ahead of schedule. Good work
Christina.
5/6/2016
San K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good service!
5/4/2016
Venkateshwarlu V. VERIFIED CUSTOMER
Vehicle Make : Honda
No issues so far, excellent service
5/4/2016
Yao L. VERIFIED CUSTOMER
Vehicle Make : Lexus
The shop/respresetative is very responsive. The whole process from scheduling the appoinment to completion is very efficient. I also fine the onsite car rental an added bonus, minimizing the hassle trying to figure out the logistics. The entire experience is very painless and smooth!
4/30/2016
Srijith S. VERIFIED CUSTOMER
Vehicle Make : Acura
Justin was very courteous and did a great job throughout the whole process. Also love the workmanship and the detail. Great job!!!
4/29/2016
Kara L. VERIFIED CUSTOMER
Vehicle Make : Toyota
John was excellent. He went above and beyond to accommodate my schedule.And he explains all details. Highly recommended
4/26/2016
Cynthia R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service from service King team. Everyone went above and beyond to make sure I was 100% satisfied with my overall experience.
4/26/2016
Zongrong L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Perfect! Thanks;
4/23/2016
Steve W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service and good communication throughout the process. Would recommend Service King to others as a reliable business. Thanks for all your professionalism Cristina.