The price and the quality all were consistent excellent
11/2/2019
Rey B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Awesome service. I was updated everyday what’s going while my vehicle is being serviced.This is my second time with this body shop. My insurance company must be happier because they save a couple hundreds dollars compared from the previous estimate provided by their own.
11/2/2019
Lenore O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Nick was amazing through the whole process! I appreciated his honesty and great communication. He’s on top of it! This is my second visit and both times have I have been greatly satisfied with not only the work but the fantastic customer service from everyone including the awesome ladies at the front desk.
11/1/2019
Ernest B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciate your care and professionalism.
10/31/2019
Esther S. VERIFIED CUSTOMER
Vehicle Make : BMW
Well i have 2 1st start off by giving the most praise 2 the manager Heather Fowler,a great team ALWAYS has a great leader n WOW wht a fox!! N i want 2 because there was a real mix up when i did my 1st back in February of this. Nick Barrios wht a stud he did everything 2 keep me informed n gave me every update he was EXCELLENT n it was really unfair 2 them that they didnt get the credit they so deserved. Now i dont have a million dollar car but my 2016 #**** of 50 gun metal bmw m5 with the best package they made in 2016 my car isnt just sum car. N when sum idoit unintentionally hit my car n took off n i was heartbroken. But the fremont shop ( thats when Barrios helped )just made everything perfect from the techs who took it apart n put it back 2gether 2 the prep n paint i couldnt have been more pleased so pleased that sum idoit hit my mom cars 4 months later n i took her car 2 fremont n again Nick Barrios did a excellent job of not only keeping my mom informed but me also so he did twice the work 2 make sure that we were both informed. N the way heather allowed the shop 2 save my moms 2003 535. N the end result we couldnt have been more pleased. So pleased i paid the fremont shop 2 repair my daughter 2016 honda civic months later now keep in mind those 3 repairs were done within 6-7 months n sum IDOIT intentionally hit my same 2016 gun metal silver m5 oh boy i thought i was going 2 die. But nope again heather fowler came thru allowing the team 2 do wht was needed 2 put a big big smile on my face so thats 4 in 8-9 months span that i have brought 3 cars 2 this shop N ALL 4 TIMES I COULDNT B MORE HAPPY N HELL I THINK HEATHER OWES ME A DATE LOL. EXCELLENT EXCELLENT TEAM N STAFF N I CANT FORGET NICHOLAS C (sorry i dont have his last name ) he did good 4 being fairly new at the estimating its not easy i know i have been in the autobody business 4 24 years n i am NOT easy 2 please.. Good job fremont n i look forward 2 the survey because im going 2 write all the same things from beginning 2 end...
10/29/2019
Kaili C. VERIFIED CUSTOMER
Vehicle Make : Honda
It was great working with the lady at the front desk she was a total sweetheart and very nice and working with mike he was very responsible and respectful I would be happy to use service king again.
10/27/2019
Joe B. VERIFIED CUSTOMER
Vehicle Make : BMW
Need to come back to fix a rattling sound like loose cable in the back right corner.
10/27/2019
Michael M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nice staff
10/26/2019
Zhifei Y. VERIFIED CUSTOMER
Vehicle Make : Acura
Very good, smooth and prompt!
10/25/2019
Rob M. VERIFIED CUSTOMER
Vehicle Make : Tesla
Excellent repair. Great communication by the team. Car was clean and charged at pickup
10/24/2019
Maribel J. VERIFIED CUSTOMER
Vehicle Make : BMW
My car was the third car from my family that was brought to this shop (Service Kings) and I can say that this shop is the best in the East Bay if not in the Bay Area. I’m definitely recommending it to my friends and families. ????????????????????????
10/23/2019
Narasimhan G. VERIFIED CUSTOMER
Vehicle Make : Tesla
Service estimate was detailed, repair completed ahead of time, updates were provided on a regular basis and car was delivered with quality work. Thanks for your help.
10/19/2019
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Like the quick turn around and up to date notification
10/18/2019
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything seemed to be perfect until I drove my car home and realized the left tail lights are not working at all. I have to return it back but i have returned the rental car. Not sure what to do next because I need 2 cars every single day.
10/18/2019
Jorge C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Nicholas was great, he answered all my questions.
10/15/2019
Alvin W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service by Nick Tarani. Thank you!
10/15/2019
Zhixiang L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nick Barrios at the Service King Fremont Collision center did a very good job in the entire repairing process for our Lexus SUV. He worked through the damaged portion of car in detail the first time I meet him. He provided daily update on the progress. When we were picking up the car, he explained to us the detail repairs done by the technicians. Our SUV looks as good as what we had before the accident. We are very happy with the services from Nick and the entire Fremont team. We certainly will recommend Service King to our colleagues and friends. Thank you!
10/11/2019
Debasish G. VERIFIED CUSTOMER
Vehicle Make : Honda
NICK BARRIOS WAS VERY THOROUGH AND WAS EXCELLENT WITH THE EXPECTATIONS HE SET WITH THE REPAIR. DEFINITELY WAS 10/10 EXPERIENCE!