The work was really well done. There was a little delay on finishing the work, but my car came back like the accident never happened. That's really what matters to me. Great job!
11/27/2015
Juan M. VERIFIED CUSTOMER
Vehicle Make : Honda
Yes i very satisfied u do very god job
11/27/2015
Cheryl D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very personal and great repair service
11/21/2015
Steven M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I dropped my car off understanding everything they were going to do and the service was great, but that's where it ended. I was called letting me know my car was ready for pick up a few days later. Great, it was ahead of schedule and I can swing in before work to pick it up because I only have 24 hours. After searching and searching online for the hours and calling the shop with no voicemail instruction I finally discovered they opened at 7am. That's just enough time to pick up my car, sign any paperwork and be on my way. I showed up to the shop at 715 only to find the door locked and a few mechanics working in the lot. The sign in the door said open at 7am so perhaps someone overslept, no big deal I can wait. 730 come and a women shows up and go into a side door and starts working at her desk but still does not open the door. I knock and try to signal I'm here but no success. It's like I was a crazy person on the street trying to get into a closed business before opening but infact I was just following posted hours. 745 and finally she opens the door and promptly helps me and asks for my payment. Payment I thought, I have not even seen my car what if I'm not happy? You off right of refusal of service but you first want to make sure you have my payment first. I refuse and say, no I would like to inspect the job first. She says okay and my car will be right up. 5minutes go by and she says the car is just being finished. Finished? You called me yesterday and said it was done so now that's not the case. 10 more minutes go by and I've had it! Where is my car?! She says I'm sorry but it's too late for that. You told me the car was ready it not, you said you were open early your not, you said you would inspect and review the work with me but you don't and now I'm late, unhappy and I still don't have my car.
I quickly say I don't have time for this pay for my car and then it shows up. Convienent or no? The mechanic hands me my keys and that's it. No inspection of the work? No confirming no any additional damage was done while on the lot? Nothing, here are your keys buy.
How am I to know if you even did a good job or what I just paid you for? How do I know there was no additional damage done to my car while it was in your posission? I don't because you did not offer that comfort from me and took my payment and the overpriced charge you passed onto my insurance company.
Needless to say my experience went from great to I'll never return.
Thanks,
Steven M
11/20/2015
Gladys A. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional staff, professional work. Will definitely recommend
11/12/2015
Tyler S. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent service
11/7/2015
Richard M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
My daughter living in jersey city was very pleased with the work done. Myself the policy holder. Was glad that your shop made this process go smoothly
11/3/2015
Kareleen P. VERIFIED CUSTOMER
Vehicle Make : Dodge
I appreciate the work that you did on my Dodge Grand Caravan. From setting up the appointment online to my day of visit and pickup --- everything worked seamlessly! I am grateful that my insurance have you as a certifies body work facility! Thank you for a job well done! Cheers!
10/30/2015
Nakul N. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair work was nicely executed. The whole process from filing the claim, understanding the work involved, price estimates and timelines were professionly communicated. The car was neatly cleaned and made ready in 2 days. Excellent work! Keep it up.
10/30/2015
Adam W. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys messed up the paint on my radio an would not fix it
10/28/2015
William F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was a great experience and the first time I've ever said that about fixing cars! Totally helpful and professional and the all-in-one piece was amazing. Kudos to all -- from Mario and Ziggy on repair to William on insurance and Deepali on car rental. I am recommending Ziggys to my friends and colleagues. Look no further!!
10/26/2015
Rebecca R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Amazing car and customer service! I would refer anyone to your shop!
10/23/2015
Mitchell R. VERIFIED CUSTOMER
Vehicle Make : Lexus
While, of course, I was not happy to have been in an accident Ziggy's Auto Body made the whole experience as hassle-free and convenient as possible. Having your staff, the insurance adjuster, and the replacement rental car company all in one location is an enormous plus. Additionally, my car was ready four days earlier than I expected, and so far seems to be good as new. Plus, I appreciated the fact that the car was cleaned and a small bottle of touch-up paint was left for me. Great service that "almost" made me forget the turmoil of the accident. Thank you!!!
10/20/2015
Jalmir W. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys did a great job with the car. And your staff is very courteous. Take care.
10/17/2015
Joseph O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service! Thank you!
10/17/2015
Mario G. VERIFIED CUSTOMER
Vehicle Make : Toyota
You make a great job thank you so much God bless you guys
10/15/2015
Allison R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you!
10/14/2015
Vishwanath T. VERIFIED CUSTOMER
Vehicle Make : Honda
It was an awesome experience. As soon as i droped off my car my rental car was available right there. I was getting prompt updates n the service was quick and spot on.
10/13/2015
Divya S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Thank you for the wonderful job done on my car!
10/13/2015
Martin J. VERIFIED CUSTOMER
Vehicle Make : Jeep
This morning, my vehicle would not start. There was a loud clicking sound when the key was turned. It was coming from the area around the alternator. We truer to start the vehicle for a half an hour before it turned around over. My girlfriend was late for work and this is unacceptable.