The staff was professional and courteous. The work was completed quickly with a high level of quality. They kept me well informed.
9/16/2015
Miguel F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I loved the communication throughout the process and the customer service. The repair itself is less than perfect. A piece on top of the rear bumper is lose.
9/15/2015
Baron L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every member of the Arseen team, starting with the receptionist, was personable and focused on customer satisfaction. Impressive!
9/14/2015
Bobbi F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Bill is an outstanding representative for your company.
Thank you for your honesty. Thank you for your speedy work.
We will absolutely recommend you to anyone in need.
Hopefully we won't ever need you BUT if we do, we absolutely know what to expect.
Cheers
Tawd Frensley
9/12/2015
Walter P. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional staff. On time completion of work. Great quality.
9/12/2015
Shouli H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good and quick
9/12/2015
Blanca B. VERIFIED CUSTOMER
Vehicle Make : Ford
Unfortunately some confusion with the automatic updates (text). I would receive updates that were not accurate with the progress of my vehicle repairs. I was notified by my insurance adjuster that the process for my minor repairs would be done quickly but it took three days. At the end I was happy with the results even with the confusion of the text alerts.
9/11/2015
Michael C. VERIFIED CUSTOMER
Vehicle Make : Audi
Very good service and work result.
9/11/2015
Karen W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good experience! !
9/11/2015
Todd T. VERIFIED CUSTOMER
Vehicle Make : Toyota
All of my questions were answered any time I was confused. Excellent service.
9/11/2015
Kelli N. VERIFIED CUSTOMER
Vehicle Make : Acura
Job well done!
9/11/2015
Emily M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service all around-thanks!!
9/10/2015
Ron K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Would have liked a more definitive date and time in completion. Liked your email updates. More pictures as work went along.
Was not quite right at pickup but people made it right. Really liked that.
Nina was very helpful, knowledgeable and personable.
9/5/2015
Richard C. VERIFIED CUSTOMER
Vehicle Make : BMW
Bill was fantastic to be at the experience we definitely have my car repaired there again
9/5/2015
Timothy K. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer service was outstanding and I appreciated the communication on completion time.
9/5/2015
Brandy F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Pack of cigarettes was left in back seat. Found a couple scratches, though my car is brand new I can't prove where they came from. Telling everyone to come in at 5pm to get their cars gives the customer less time to go over these issues with my service rep.
9/5/2015
Richard T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Really good experience. Thank you so much for returning my car clean and vacuumed! Really appreciate it.
9/5/2015
Jerome J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Repairs were done quickly. Friendly staff that kept me informed on all aspects of repairs. Even returned car fully washed. Totally impressed.