The rear back up camera was not working after we picked up our van after a week of service. Also the cleaning crew ripped the bottom cover to the 2nd row seat. I will have to bring back the van on Monday and this was due to an accident caused by another person.
3/18/2018
Annette R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Seemed to take a long time over a week and the receptionist needs to learn how to listen to people, I informed her each call the the name on contract was incorrect she said she would correct it, never did and kept cutting me off when ever I was trying to talk to her No Customer Service Skills!
3/16/2018
Michael T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very good quality of work & service !
3/16/2018
Brian C. VERIFIED CUSTOMER
Vehicle Make : Ford
Wish my car had been washed.
But other than that great service.
3/15/2018
Burt G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Juan gave me daily updates on the progress of the repairs. Since I reside out of the area, this was greatly appreciated to coordinate travel and rental car return. The repairs look good, but I am not the principal driver so I cannot arrest to mechanical repairs. Thank you for all that you did.
3/10/2018
Steven M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Happy, but Arseen was about 5 days late with the expected completion date.Once completed I had to return the car due to excessive swirls makes left on the car.
3/9/2018
Ebad A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great repair job! The rear bumper looks like it was never scratched.
3/9/2018
Nawien S. VERIFIED CUSTOMER
Vehicle Make : Toyota
excellent work and experience
3/9/2018
James T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Juan was so good about keeping us updated on the status of the vehicle. Great customer service, I will refer Arseen any chance I get. Thank you!
3/9/2018
Son D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service. A+++ work! Quick and on time delivery.
3/7/2018
Vincent C. VERIFIED CUSTOMER
Vehicle Make : Scion
Wonderful operation with outstanding leadership and customer service . They treat their customers with extra hands-on care. Their work is spectacular
3/7/2018
Albina L. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks amazing better than before and I love how kind and professional they were to take care of me and also keeping me updated with my car in every step of the way
3/6/2018
Sharole N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Hope I won't need your services again but you will be my first call if so. Thanks.
3/6/2018
Richard N. VERIFIED CUSTOMER
Vehicle Make : Nissan
I like getting the alerts on my car status. That's a great idea. And I like the great service and the attention to detail provided.
3/1/2018
Armita R. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you very much ! Great service.
3/1/2018
Brittany J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not only did they do an outstanding job fixing my truck in a short time but their customer service was amazing.
3/1/2018
Ngoc N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very quick and professional. Would definitely come again.
3/1/2018
Veronica M. VERIFIED CUSTOMER
Vehicle Make : Ford
Plastic on top of bumper very loose. Need to bring back
2/28/2018
Mehdi K. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work done on the driver side of my car wasn’t perfect.
I would expect an insurance job to be better.