The quality of the work was fine. The people were very
Nice. My only issue was how long it took for the repair to take place. We got an email on a Wednesday telling us our car was nearing completion. Then no communication. When I called on Friday I was told the car might be ready by the end of the day but it was not. When I called Monday I was
Told they were waiting on a part. If that was the hold up to getting the car done just tell me that from the beginning. I know you can’t always control that. That is my only concern with the repair process.
12/9/2017
Susan F. VERIFIED CUSTOMER
Vehicle Make : Honda
It went so much faster than I expected- I can't believe the new bumper came in and was installed on the same day. Both staff members I worked with were very professional, friendly and patient- they let me ask all of my questions and answered them fully. I will recommend Ed & Jim's in the future.
11/29/2017
Barry L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job car completed when promised
11/25/2017
Mamie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like coning to Ed and Jim. The service is tremendous.
11/8/2017
Kelly R. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks again for a great job done.
Kelly R
11/3/2017
Basilio B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very knowledgeable and professional operation.thank you
10/7/2017
Rosemary S. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent job! Thank you for your patiece in getting the driverside mirror.
9/27/2017
John K. VERIFIED CUSTOMER
Vehicle Make : Honda
A well deserved Thank You from Mrs King.From beginning to end of this process,it was a pleasure to have had your team take care of her vehicle needs. Kudos to your team for excellent customer service.
8/25/2017
Rose T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job and everyone was nice...I will make sure if any needs work I will recommend Ed & jims
6/30/2017
Miguel S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Deb and the whole crew always do a great job.
6/29/2017
Charles H. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Quick and super easy !
6/21/2017
Charles S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Should have cleaned it up better
6/21/2017
Deborah Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Well quickly but not sure what it looks like cause I don't have my car back yet
6/15/2017
Judy C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Job well done. Thanks
6/10/2017
Robin G. VERIFIED CUSTOMER
Vehicle Make : Acura
Don't contact me. You don't really care.
4/21/2017
Sophia R. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff is very friendly and the work done on the car was great.
4/18/2017
Sheila M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome experience from the ease of changing my appointment online, to the drop off of my vehicle and having my rental there waiting for me, to Christopher being so professional and polite. Being kept updated of my repair status to end when I picked up my beautifully repaired vehicle nice, clean and washed! The ease of leaving my rental at the shop wear my repairs were done! Wow I'm blown away with the royal treatment!!!! I was given a professional looking folder with Christopher's name and number on a business card. A business card with Ed and Jim's repair shop phone number inside, and a folder with my repairs and warranty certificate! Kudos to Geico, Enterprise Rental and Ed and Jim's Repair Shop's awesome service experience!!!!!!
4/14/2017
Sandra H. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks excellent. Thank you so much.
4/4/2017
George W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did great job, car looks great, work finished when promised, friendly staff, good customer service