Great and efficient staff. Very friendly and quick with assistance. Kept up to date on progress of repairs. Top notch customer service!
11/14/2015
Gwendolyn G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work; excellent service. Such nice people, esp. Ainsley. Thanks!!
11/12/2015
Rajesh S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks it was a nice experience .hassle free
11/5/2015
Ruth C. VERIFIED CUSTOMER
Vehicle Make : Ford
I would like to suggest a shuttle for the customer to get to the rental service area so Enterprise don't have to wait for a rental car return before they can deliver vehicles to the body shop.
Thanks again for the rental. We had a blast with it.
Sincerely, Chris, Ruth, and Ruby Cavendish
10/17/2015
Kathenia W. VERIFIED CUSTOMER
Vehicle Make : Buick
Exceptional service experience, thank you!
10/14/2015
Geraldine B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied
10/14/2015
Jennifer P. VERIFIED CUSTOMER
Vehicle Make : Ford
Woot woot!!!!
10/13/2015
Andrea B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service
10/9/2015
Claudia B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great. It wasn't long, I had a very nice rental car and everything. I appreciate it and would recommend to anyone
10/9/2015
Michael L. VERIFIED CUSTOMER
Vehicle Make : Dodge
I honestly must say that when the insurance company suggested JC Lewis Ford I was a little leery. About 10 years ago JC Lewis did the repairs on my Mitsubishi Galant. I was far from satisfied with the repairs done on that vehicle and in the long run it ended up costing me a good bit of money out of pocket because the repairs were not done properly. I'm not sure if that department is under new management, but this go around I am 100% satisfied. Everyone was so friendly and I was kept up to date on when the repairs would be finished. I have already and will continue to recommend JC Lewis to my friends and family. I am actually looking to downsize to a smaller truck and hopefully we can do business in the future. Thank you so much, Michael A Lunsford
9/29/2015
Ashley D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Although the repair was done very well, the estimated time was 3 days. It actually took a 11 day to complete the repair.
9/24/2015
Felecia T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repair in timely manner.
9/24/2015
Roberto A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repairs to my wife's car were done very well. She is happy to have it back. But they failed to fix the gas cap outer door. It is on the same side as the damages and was actually missed on the last repair. We failed to notice it then but it was pointed out when the car was brought in for this repair. Thank you she is still very happy with the repairs
9/24/2015
Melvina W. VERIFIED CUSTOMER
Vehicle Make : Ford
Your knowledgeable and friendly staff did great job with my car.
9/24/2015
Lanelda C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for a great job
9/24/2015
Erin H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Body work was not completed to satisfactory appearance. Bondo shows through paint in very obvious bumps on the surface of the door. I was told that it would not be obvious but it very clearly is and I could see it as they pulled up in the vehicle when we came to pick it up before the vehicle even stopped moving. as somebody who has a great deal of experience working with Bondo I told them that I would have high expectations and they assured me that it would not be a flimsy repair. The receipt shows that the mirror assembly was replaced but it very obviously was not as they're still a large gash on the inside of the mirror caused by the minor accident. During the deconstruction portion of the repair it seems that they damaged the black framing around the driver side door window it was not like that prior to turning the vehicle in for repair. There are a few minor dust particles or large pieces of dirt lodged in the paint on the driver side door I expected a better more completed paint job. Distantly wall painting the door it's obvious that they chipped the paint on the inside see him in between the driver side and passenger door and didn't fix it they simply clearcoated over the chip and left it as it is a very obvious chip. We are very unsatisfied like to have this corrected immediately.
9/23/2015
Ruth H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job. Didn't take long to fix it. Look's like new. Thank
9/15/2015
Yosvany C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car looks and works awesome. The JC Lewis Ford Team did such a good job on my car. I'm more than satisfied with the service. Thank you so much guys. Excellent Job! ????????????????.
My Congrats also to Mr. Matthew Kennedy (GEICO Representative) who gave me the most excellent service that a customer can spect. Professionalism is the key of this office. So once again, Thank you!
9/8/2015
Murlin C. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looked new. Tire went flat by the time I got to Kmart. Riding on the donut. But car is beautiful. Nice job.
9/1/2015
Lashawna F. VERIFIED CUSTOMER
Vehicle Make : Ford
Of course my experience with Ford was excellent during the repair of my vehicle after being involved in a car accident. The service from the reception, Matt Kennedy, Geico adjustor who was exceptional, Enterprise with assisting me with a rental, with the constant communication during the repair of my vehicle and with the amazing results of my vehicle; it's the reason why I chose Ford for my choice of vehicle and chose Ford to work on my vehicle! Job well done to the entire team who played a part with my car!