They were very quick and efficient. The repair rep was very helpful and explained everything they were going to do and may have to do in case something else was wrong or needed to be corrected.I am pleased with their work and professionalism.
10/8/2015
Richard D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excited n satisfied thank u
10/5/2015
Carmen R. VERIFIED CUSTOMER
Vehicle Make : Toyota
very happy with the service. good informed , my car was fixed on time, well informed. i recommend other people to use Valanca. thank you so much for your service.
10/2/2015
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Ford
Fantastic job thank you gentlemen
10/2/2015
Virginia S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service was excellent!
10/1/2015
Regina N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Waiting to hear back on redoing the rear passenger window trim. And I noticed a part in the interior driver side door is loose. I have not heard back from anyone a d it's been over **** week.
9/26/2015
Maria A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for your excellent service.
9/25/2015
Gumercindo A. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were great and pleasant
9/25/2015
Mohamed E. VERIFIED CUSTOMER
Vehicle Make : Honda
I am satisfied
john have been great!
9/24/2015
Riaad E. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you
9/19/2015
Guillermo R. VERIFIED CUSTOMER
Vehicle Make : Kia
The daily text updates, while appreciated, seem robotic and impersonal. Would have loved to get one about the one day delay as well. They seem all positive, which is not realistic.
The work on my car while simple was done right and fast.
Great work!
9/19/2015
Margaret D. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was much cleaner than it was when it first got there and all four rims were clean tires were shine and not just the one that was damage which I appreciated very much it showed that someone took time in the presentation and the work that they do and that means a lot to a customer I will be using your service for a long time to come and thanks again for wonderful job well done
9/18/2015
Nasser G. VERIFIED CUSTOMER
Vehicle Make : BMW
I appreciated being kept in the loop as when my vehicle would be ready.
9/17/2015
Sophia S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you! U guys did a fantastic job on the black ford edge.
9/17/2015
Alba B. VERIFIED CUSTOMER
Vehicle Make : Honda
The VALANCA Team was great during this stressful process. I appreciated the text update messages. I found them to be very reassuring. You know your car is in good hands once you drop it off. The guarantee at the end of the job reinforces that your car was fixed by a knowledgeable group of professionals! The concept with GEICO and Enterprise for one step car repair is ideal and I'm thrilled I qualified for it. I would definitely recommend VALANCA to family and friends. My car was beautiful -- good as new! I was so happy... Thank you! Alba B
9/12/2015
Rodolph M. VERIFIED CUSTOMER
Vehicle Make : Subaru
The staff kept me well informed on my car during the repair process. Very professional!
9/11/2015
John C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good work,courteous
9/2/2015
Neftali F. VERIFIED CUSTOMER
Vehicle Make : Jeep
My vehicle is still there. When I went in to pick up my vehicle I was asked to pay my deductible before I inspected my car. When I explained that I would like to inspect my car first the person seemed to be annoyed and wanted to just hurry up the paper work. I obliged him and payed my deductible and then proceeded to inspect the work that was done and sure enough the door was not done correctly. I had the person that was in charge of the repairs come outside with me and he saw what I was not happy with and said he would take care of it. He tried to say that what I was pointing out wasn't included in the adjusters estimate and therefore he didn't get paid to fix the door but I think he realized that he wasn't going to win that argument. At the end of the day, they have my car (it's already been 2 weeks) and they have my money. The actual work they did on the the front fender was great so no complaints there.