I was constantly informed of the progress of my repair. I was very appreciative of the reminders.
1/23/2016
Steven C. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly staff!
1/23/2016
Bradley R. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice job!
1/22/2016
Jocelyn R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service. Even detailed my car and found my umbrella I was missing
1/21/2016
Allan E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good, quick work. Thanx for the interior cleanup.
1/21/2016
James S. VERIFIED CUSTOMER
Vehicle Make : Jeep
All went well and my Jeep looks great. It's hard to match silver paint and they did a nice job of matching.
1/19/2016
****G. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repairs were not completed to my satisfaction !
1/16/2016
Irma M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repairs were done sooner than expected. Great follow up. I received communication through text message on the progress of my csr.
1/13/2016
Karen W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service, the repairs looked great when I picked up my car, and the EXCELLENT cleaning on the outside and inside of my car (including the little treat bag) topped off the great experience I had!! Thank you!
1/13/2016
Dorothy H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service was excellent from the moment I arrived until I walked out. Thank u for a wonderful experience especially with the follow-up you made thru texting to let me know hot progress .
1/12/2016
Susan I. VERIFIED CUSTOMER
Vehicle Make : Toyota
I felt I was treated well and the whole process was very convenient. It would be nice to be able to text back and get actual replies.
1/6/2016
Edward W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very courteous all around!
1/1/2016
Brandon S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Warning lights that have never lit up before are now lighting up. I did have suspension work done on my front left wheel. Other than this minor issue, everything was perfect and timely.
12/31/2015
Cynthia G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent work.
12/24/2015
Monika T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Special THANK YOU to Jason for his exceptional service
12/24/2015
Muhammad H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job!
12/23/2015
Michele P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When you are in an accident, you expect the repair of the car to be a big hassle and headache. This experience was the complete opposite! I was able to bring my car to you the same day as the accident, get set up with a rental right there in your office and had an estimate by the end of the day. I looked forward to my daily update text on the progress. Everyone I spoke to was pleasant. I didn't expect the car to be detailed when I picked it up- it was a very nice surprise. And it was done a day earlier than I was quoted. All around a great experience for something I was completely dreading! Thank you!
12/22/2015
Kathryn M. VERIFIED CUSTOMER
Vehicle Make : Scion
I was surprised that my car was presented as complete when the wheel well liner was misaligned and there was a scuff on the "new" paint job. The wheel cover is all scratched up, but I don't hold that against you as the insurance agent neglected to put that in the estimate. The first two issues were quickly addressed, but the fact that my car was given back to me like that was disappointing.
12/18/2015
Kristin J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Hart's did a great job of communicating & sending me updates on their progress! Also, my car was done 3 days earlier than expected!! Will definitely be a returning customer!