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Real Reviews from VERIFIED CUSTOMERS
Nate F. VERIFIED CUSTOMER
Vehicle Make : Ford
Love how you guys send emails describing timelines and where you are at in the process. Takes any guess work out of how things are progressing.
10/26/2018
Loren C. VERIFIED CUSTOMER
Vehicle Make : Ford
There is a paint chip on the roof right next to the area where the body work was done. Not all of the broken glass was vacuumed up when the rear seats were removed as was explained to us prior to the work being done. And there was broken glass still in the bed of the pickup.
10/25/2018
Catherine M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Efficiently run. The pairing with Geico there made it so easy
10/25/2018
Feroz M. VERIFIED CUSTOMER
Vehicle Make : Honda
This whole process looks fishy to me! From the start till the end.
10/25/2018
Jason P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great and friendly service. Excellent craftsmanship. Completely satisfied with repair. Thanks!
10/23/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car was promised for Friday and not done till Monday.
10/23/2018
Katherine W. VERIFIED CUSTOMER
Vehicle Make : Honda
I was updated on the repair progress daily. And it was done three days before the promised date! I am very happy. Interior clean up is super satisfied. Great customer service.
10/23/2018
Timothy P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
High quality work and helpful staff
10/19/2018
Elite Exteriors. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I had to snap bumper cover back on myself on underside I had to clean red paint marker off rear doors I had to tie up trailer wiring myself the rest of the way I had to put fuse box cover back on Really I could of done the repair myself better
10/17/2018
Ross F. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Staff was extremely helpful and great to deal with. My car was handled in a timely manner and the work that was supposed to be completed, was done. All in all, a very great experience with your store. Two small things to provide feedback on however and give insight as to why I clicked “no”. ****) my car was returned to me with a crack in my interior “touch mousepad” - its a new car for me so I’m not sure how that happened, but nothing was done to resolve and Mercedes wants to charge me $160 to fix. 2) my car was returned to me without the fluids that I lost from my accident, I had to drive down to Mercedes later that day when my sensor went off to fill up. Not a huge deal, but something that should be checked prior to delivering a car back to owner in my opinion.
10/16/2018
William L. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Could not believe that you could heat up and reshape my plastic bumper. Cannot see any repair marks. Very impressed with the quality of work done on my Mercedes. Thank you.
10/13/2018
Jill G. VERIFIED CUSTOMER
Vehicle Make : Honda
Very positive experience! Would highly recommend! Very simple process!!! Thanks Jill G
10/13/2018
Lynne Q. VERIFIED CUSTOMER
Vehicle Make : Acura
Great experience all around!
10/13/2018
Merlyn A. VERIFIED CUSTOMER
Vehicle Make : Honda
Had a slight issue so I brought back the next day. Loved the response from everybody -- they owned it and got right on it. Appreciate that.
10/9/2018
Trung L. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great services
10/9/2018
Jane S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Body work looks great, But box cover was removed and not reinstalled. Waiting for a call from manager. Will be bringing back to have installed
10/9/2018
Duane B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Experience was good with the car. The contact experience left some to be desired. The day I was texted telling me it was going to be 6 days...I got a call telling me the car was done. They kept addressing me in texts as Duane, my name is Rick. It needs some tweaking and paid a little more attention too. Other than that, the staff was great and the car looks good. Thank you!
10/8/2018
Paul M. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was pleased with the promptness of the repair work and communication throughout. The car looks like new. Thanks
10/8/2018
Justin L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I have found out since I left that not everything is working since I left. The right rear turn signal isn’t working. That isn’t so bad and I would have just taken care of it myself, but the back windows don’t roll down at all. I would like to get the car in as quickly as possible, 10/8 and I will wait in store for the repair as I cannot justify another day with a rental at that cost. Please call to get me into an appointment today after 12 noon please Justin L
10/8/2018
Troy K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My vehicle looks awesome!! You do great work!! -Troy K
10/6/2018