The door lock on the driver's side no longer works, and the text messages telling us when our car would be finished were not only completely inaccurate, the staff in the shop apparently had no idea they were being sent.
1/25/2015
Jeff C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You're the best!!!
1/24/2015
Kim S. VERIFIED CUSTOMER
Vehicle Make : Volvo
The process was very simple and quick and the repair looks wonderful. Crystal was awesome to work with too. Thank you!
1/24/2015
Robert P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good work, courteous staff, quick easy process, fast repair, convenient enterprise car rental, and seamless billing for insurance.
1/23/2015
Karen P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I really appreciate the attention to detail and quality assurance by the auto body team. I also really want to express my appreciation to Crystal for her personalized attention and communication during every step of the process.
1/21/2015
Shaini C. VERIFIED CUSTOMER
Vehicle Make : Honda
Love the new text updates. Thanks.
1/19/2015
Andy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I've worked with Seth in the past on getting my vehicle fixed. He was as helpful this time as the last.
1/14/2015
**** B. VERIFIED CUSTOMER
Vehicle Make : Honda
I have a issue with the front passenger door. When trying to open the door from the inside it won't open.you have to have someone else open the door from the outside. This problem was not a problem when we left the vehicle with you to repair. Please contact me about this issue so we can hopefully resolve it the best way we can. Thank you.
1/13/2015
Jim W. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for the quick response. I hope I never have use you again.
Sally wehbey
1/8/2015
Joe S. VERIFIED CUSTOMER
Vehicle Make : Toyota
did another great job
1/8/2015
Kara E. VERIFIED CUSTOMER
Vehicle Make : Honda
Crystal provided excellent guidance and we are satisfied with the service. Thank you
1/7/2015
Michael G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the fact that Crystal kept in touch with me regularly throughout the process and explained clearly what was going on.
1/7/2015
Gerald W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I can say the complete trust that USAA puts on Great Plains Auto Body says it all. Seth pass on a THANK YOU to the entire team for the care, great work that was done; and the communications along the way.
1/4/2015
Robert A. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for a great job and excellent service!
12/29/2014
Andrew D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Terrific service and quality work
12/23/2014
Priscilla M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was great to deal with
12/23/2014
Allan H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Updated communication was great! Repair is perfect!
12/21/2014
David W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks absolutley great! Better than new. And it was a pleasure working with the adjuster/technician, Seth. He was a true professional and knows how to treat customers. I would give this experience "5 Stars!" (One note: need to get the license plate holder installed.)
12/19/2014
Andrew S. VERIFIED CUSTOMER
Vehicle Make : Honda
You have repaired 4 vehicles for our family over the years. Always excellent quality and service!! We tell everyone we know about Geat Plains!! Merry Christmas to all the Great Plains employees and thank you!!