Thanks for doing such a good job - again. I always recommend Great Plains to anyone I know who needs service on their cars. Your service dept always does a great job and your staff at the front desk are always helpful and considerate. And they're always so busy! But still do a great job. Thanks again.
4/27/2017
Linda C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job and great staff from beginning to end!
4/25/2017
Conrad D. VERIFIED CUSTOMER
Vehicle Make : Ford
The team did a great job all around!
4/23/2017
Chris &. VERIFIED CUSTOMER
Vehicle Make : Ford
The automated progress update system is misleading.
4/22/2017
Dennis F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
From body work to mechanical issues, Great Plains has always given us great customer service and quick turn around on repairs while still keeping the quality we expect!
4/22/2017
Lisa L. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was our 8th visit to Great Plains since 2002 and we have always been very pleased. My wife's car was hit from behind (again) and it looked excellent once again after the repairs. The technicians did a fantastic job. Kelly Bousum was our primary POC for the latest visit and she also did an outstanding job. The rental car was arranged, the insurance process was managed, and the communication throughout the repair process was excellent. The detailing of the car was also terrific after the repairs were completed. We never considered another shop and we will be back again (probably 2 years based on history :)) Thank you!!
4/21/2017
Sandy H. VERIFIED CUSTOMER
Vehicle Make : GMC
Car great and staff was awesome.
4/15/2017
Richard C. VERIFIED CUSTOMER
Vehicle Make : Honda
All staff were very professional, knowledgeable, responsive and acted accountable. The overall experience was positive, simple, seamless, impressive and recommendable. Far exceeded my expectations. Best experience ever with any auto service of any kind.
4/14/2017
Deon R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Courteous and professional. Great Plains always does a phenomenal job.
4/12/2017
Carol W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was very pleased with the service and the speed to which my vehicle was done.
4/12/2017
Kathryn M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kelly was great to work with and very happy with the car!!
4/7/2017
Dorothy H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for a speedy repair and my "like new" look!
4/6/2017
Aimee R. VERIFIED CUSTOMER
Vehicle Make : Honda
Our vehicle looks fantastic! It even looked like our car mats were washed and our vehicle was so clean and shiny too!
4/5/2017
Brian B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work as usual. Great Plains always does a really nice job.
4/1/2017
Lyndon B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Kelly was excellent, she answered all my questions. We need more people like her in the world of customer service. The job also was amazing and reasonably priced. If I ever needed work done on any of my vehicles I would come back.
3/30/2017
Richelle K. VERIFIED CUSTOMER
Vehicle Make : Jeep
The inside of my car was an mess - fingerprints and grime everywhere . Rugs were not even vacuumed under
3/28/2017
Toni S. VERIFIED CUSTOMER
Vehicle Make : BMW
Kelly is detailed and a joy to work with!
3/28/2017
Bob C. VERIFIED CUSTOMER
Vehicle Make : Ford
Truck looks great
3/21/2017
Dan W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I most appreciated the dependability-- not only were the repairs done well, we were kept well informed throughout the process and the work was done by the time originally stated and for the price quoted. There were no surprises, just friendly professionals and quality work. Thanks! If we need work in the future, we'll be back, and we'll tell people about our good experience!