The car looks great. The people in your office don't know what they are doing.
8/24/2017
Kal B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great!
8/22/2017
Bryce B. VERIFIED CUSTOMER
Vehicle Make : Honda
My son was leaving for band during a huge storm and the windshield wipers don't work. In addition, the interior was left uncleaned. It was wiped down, but POORLY. It's dirty and undriveable in the rain. Now we have to upset our schedule to get the car back to you. I expect you to upset your schedule to fix this ASAP. (Monday, 8/21, 7:15 AM) - Carmen
8/21/2017
William K. VERIFIED CUSTOMER
Vehicle Make : Honda
All repairs were not complete when promised.
8/18/2017
Randall R. VERIFIED CUSTOMER
Vehicle Make : Saturn
When the branch fell on my car, it dented the hood to the point that it wouldn't open. You fixed the dent, but now the hood won't shut tightly. I have to physically stick a pen or screwdriver in the mechanism to adjust the cable to make it shut.
One person at Great Plains told me it wasn't included in the repairs .. another person told me was a bad cable. **I pointed out that it worked fine before the branch fell on it. So now I'm not sure what to do.
There were also scratches on the passenger side that I thought were on the original estimate, but when they showed me the estimate, it wasn't on there. So I guess that was a miscommunication on both our parts.
So I guess I'll have to go back to AAA to find out what my options are.
I was really disappointed that the hood no longer shuts tightly, but after my questions and concerns about it, it was painfully obvious Great Plains was NOT going to fix it. That's sad.
Randy
8/16/2017
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Communication from the entire team was amazing. I really felt like they cared about the overall well being of me and my vehicle. Brenelle was awesome- friendly and competent. Loved the app that let me follow my vehicles progress!
8/15/2017
Lisa A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great Job as always!! I won't take my car anywhere else
8/12/2017
Cynthia D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome work, fast and proper! Very happy with every encounter. Thank you, would recommend easily!
8/11/2017
Michel F. VERIFIED CUSTOMER
Vehicle Make : Honda
Just found a couple of issues with the car which I will call about, a mis-alignment and a broken/tweaked drivers side sun visor. People were outstanding to talk with. The way the shop kept me updated on progress also impressed me.
8/8/2017
Katelyn B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It looks great. Thank you.
8/5/2017
Terry W. VERIFIED CUSTOMER
Vehicle Make : Honda
You have a very organized process and I appreciate the daily updates.
8/4/2017
I.b.e.w. Local. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The whole process was a great experience. It was a huge plus that it was even done early. I will definitely use Great Plains auto body again
8/4/2017
Eric R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thankyou
8/2/2017
Princess S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I have scratches on both bumpers and a malfunctioning blinker. Not happy!
8/1/2017
Dulcia S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Will be contacting you.
8/1/2017
Travis L. VERIFIED CUSTOMER
Vehicle Make : Honda
I had another great experience with Great Plains. Kelly was great during the whole repair process and Christian is the best PDR tech in town. I'm a loyal customer and advocate of Great Plains.
7/29/2017
Michele B. VERIFIED CUSTOMER
Vehicle Make : Acura
The car looked like new and was nice and clean. Just the way I like it. Thank you!
7/28/2017
Demetrius W. VERIFIED CUSTOMER
Vehicle Make : Honda
Tremendous service. Thanks
7/27/2017
Scott P. VERIFIED CUSTOMER
Vehicle Make : Audi
Great job. Communication was professional and thorough for each step of the process.
7/26/2017
Michael W. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome job. Thank you so much for working with us on the schedule.