Austin and the front desk staff were awesome throughout the whole process.
11/9/2017
Tina M. VERIFIED CUSTOMER
Vehicle Make : Mercury
Quality work, good communication, good experience.
11/7/2017
Joann V. VERIFIED CUSTOMER
Vehicle Make : Volvo
Interior of car and windows were filthy - covered in fine dust particles, even inside seatbelt buckles. There was mud on the driver's side floor and on the steering wheel. Took me and hour to vacuum and leather condition the interior. Still can't get windows clean.
11/7/2017
Fred C. VERIFIED CUSTOMER
Vehicle Make : Scion
Looks just like the original.
I appreciate your courtesy in keeping me informed and up-to-date on the status of the work, and having it finished when you said it would be finished. You have a very professional operation there, as I would have expected from a Toyota of Cool Springs affiliate.
Thank you.
Regards,
Fred C
11/7/2017
Darren S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Austin was very helpful in getting my repair work done as quick as possible & keeping me informed throughout the process.
11/2/2017
Paul M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was great. It was a pleasurable experience
10/31/2017
Pat H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent, beautiful job!
10/21/2017
Jessica C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service!! Thank you!
10/21/2017
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair looks great, car was delivwred timely and very clean. I could not be happier! Service rep was Taylor, she did a great job.
10/19/2017
Charles B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The daily emails giving me an update on the progress was very helpful!
10/18/2017
Dorothy M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very satisfied with repairs. Employees are super nice! I will definitely use them again if necessary.
10/15/2017
Debashis S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you!
10/14/2017
Paul S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My Beautiful Rav 4 looks beautiful again! Thank you.
10/12/2017
Donna G. VERIFIED CUSTOMER
Vehicle Make : Toyota
You were so efficient,prompt and courteous., very professional.I never dreamed something I dreaded dealing with would be a good experience. I would highly recommend you. thank you!
Donna G
10/11/2017
Yves M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am still waiting to understand if you will cover the rental charges for the period of 9/29 through 10/2 as promised. I have been charged for this by Nissan of Cool Springs and expect a refund.
10/8/2017
Alicia H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The job that was done on my Hyundai Elantra was excellent. The service I received there from beginning to end was extremely professional and top notch in my book! Austin was very nice and walked me through everything when the estimate was done. He gave a full explanation of what needed to be done and when I picked up the car.. I was absolutely amazed at the wonderful job! Very professional team at Toyota collision center. I will definitely recommend this company!!
10/7/2017
Caleb M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fixed my car. Looks good. Easy process. Thanks
10/6/2017
Sharrie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the great job on my vehicle. I will refer you all to my friends and family.