Communicated with me during every step of the process as to status of vehicle and when repairs would be complete. So far, car is prrfect
3/22/2019
Corey D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very nice work would definitely recommend this place for sure.
3/17/2019
Clara R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service
3/13/2019
William And. VERIFIED CUSTOMER
Vehicle Make : Lexus
Staff was very friendly. It took a little longer than I expected to get the job complete, but they were good to communicate and we’re certain the job was done to quality standards.
3/9/2019
Carol D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I’m happy with the service from Cool Sprimgs collision - one of the only issues I had was with how long it took. The paperwork from the insurance company said it would take 4 days. Of course that’s the insurance company. Though the texts were helpful. It actually took 8 business days. Anyway, that was it. My car looks beautiful. The customer service from what I observed and experienced first hand is exceptional.
3/9/2019
Kim G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I have a blemish in the paint and looks like orange peel to my husband. We will be bringing it back. Thank you!
3/9/2019
Martha M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your staff was so kind, professional and explained the repair process very well. I appreciated the texts along the way that gave us updates on the repairs. Excellent workmanship!!!! No evidence that my Rogue was ever damaged! Thank you for taking such good care of us!
3/8/2019
John C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had front end work done on my Camry and **** headlight was replaced. I wish I was called to be informed because I would have paid out of pocket to replace the other headlight at the same time. Now I have to make another appointment to get this done.
3/8/2019
Evelyn D. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service was excellent! My car looked like it was off the showroom floor!
Thank you so much for your care and attention to detail.
3/5/2019
Terry S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was impressed with the daily update of my Camry via text
3/1/2019
Doreen Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
Every one was courteous. My car looks factory fresh Thank you.
3/1/2019
Holli W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service! Very happy w/ my car. Staff could Not have Been more helpfult. Thanks for the Positive Experience
3/1/2019
Howard T. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was a new “ding” on the back passenger door, and the repair work looked repaired
2/26/2019
Patricia B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The experience for me was great from start to end. The girl in the office was very understanding, compassionate, and caring knowing our personal situation and desperate need to get our car back ASAP. I was more than happy with the service.
2/23/2019
Casey L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Sandra is awesome!
2/23/2019
Haseen A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Sencer is. Not. Working. Heating. Increases when car. Is. Running .
2/21/2019
Cricket H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the updates on the progress of the repairs and the friendliness and helpfulness of staff. Thanks so much. Van looks great