Body work was beautiful as well as nice to see a nice clean car!! Only problem, when I got home I realized dealer forgot to install one of the door gaskets... it was lying on my dashboard.
3/2/2017
Jayne O. VERIFIED CUSTOMER
Vehicle Make : Volvo
well done thorough professional
2/26/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Audi
Great experience.
2/25/2017
Olawunmi S. VERIFIED CUSTOMER
Vehicle Make : Acura
Good customer service.
2/25/2017
Irishia G. VERIFIED CUSTOMER
Vehicle Make : Kia
I had my bumper replaced and I was nervous that it would be noticeable that I had it replaced. I was very elated to see that I could hardly tell any repairs were done. I would recommend them to anyone.
2/22/2017
Maureen N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Inside of the lift gate still looks damaged and a scratch was painted over versus being fixed. As mentioned to your team, I will be bringing the truck back when I return to work so that can get worked on. I expect my car to be in the original condition before the accident.
2/18/2017
Noah P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, took care of an extra paint chip at no charge.
2/14/2017
Catherine L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Need to come back - not fixed
2/14/2017
Makeda G. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great from start to finish
2/14/2017
Manuel L. VERIFIED CUSTOMER
Vehicle Make : Ford
Yes Koons of Tysons is good service I recommend!!! To any one .... Thanks You .
2/14/2017
Megan H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was a great first experience at thus dealership. The staff was extremely friendly and helpful. They made the process simple and painless!
2/10/2017
Robert B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was just perfect. Thank you
2/10/2017
Mostafa N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The replacements were carried out professionally.
2/9/2017
Mohamed B. VERIFIED CUSTOMER
Vehicle Make : Ford
Worst experience i have ever went through
2/7/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fantastic customer service! I was actively updated on the status of my repair and every staff member I worked with (Geico, Koons, Enterprise) were incredibly polite and professional. While I hope not to require any future repairs, I will definitely bring it back to Koons.
2/6/2017
David K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service. Very kind and helpful staff. Accurate estimates on completion dates.
I will be coming back if I ever need to.
2/4/2017
Tracie G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was repaired to fix the driver side door, which was damaged in a car accident. The door looks great, but now I notice that I can hear more air and noise as I'm driving - like the seal around the top of the door is not tight as it was before. I have called the collision center to schedule a follow-up appointment.
2/1/2017
Ping L. VERIFIED CUSTOMER
Vehicle Make : Buick
Thanks
1/27/2017
Michael W. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was impressed with the updates on the repair of my car that I received from Koons during the week my car was there. The car was ready at the exact date and time they had told me it would be ready the day I dropped it off. I commend both Ben Park and Mo Ashkar on the excellent service I received.
1/25/2017
William K. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys run a great service operation. The older gentleman who drives the shuttle (he told me his name - I'm sorry I forgot though) is one great guy. A real treat for all of us - funny, interesting and knew the shortcuts around Tysons. Really enjoyed meeting him. The Geico team was also spectacular. So efficient and customer focused - they should run a hospital or airport or small country. Great team! BTW your texting system was great. Can you give a seminar to my doctor's office please? Thanks