TPMS light came on after I picked the car up. I came through on GEICO express so I have already left a message with Ben Park. Simple fix I'm sure but this is becoming a real drag.
8/25/2016
Robin F. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was excellent and I was extremely pleased.
8/19/2016
Natasha R. VERIFIED CUSTOMER
Vehicle Make : Ford
I was told on 5 different occasions my car would be ready with only 2 follow up phone calls. The people are rude and take no accountability for their lack of customer service. I felt like I had to chase my car around just to find out where it was and when it would be completed. At one point Jackie in auto body told me she didn't know where my car was. I spoke with Phil the manager and he slandered me by calling me a liar and a bribe and never once took accountability. I finally got my car and the repairs are not talk care of. They missed paint and the front of my brand new car is not attached properly. I was never given an apology or even a guarantee they would take care of me with sufficient contact about my car. The only nice person is Karen. Unfortunately she is the receptionist and really should be in charge. I will never do business here again and will be going to consumer protection and th better business bureau and insurance company to make sure they don't do this to others.
6/10/2016
Orlando B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service!
4/12/2016
Raymond E. VERIFIED CUSTOMER
Vehicle Make : Honda
I liked the way Koons, Geico and Enterprise worked together.
4/6/2016
Elizabeth L. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Found the work done beyond my expectations. The professionalism of the employs as well.
4/5/2016
Abdelwereth S. VERIFIED CUSTOMER
Vehicle Make : Toyota
my experience has been very pleasant. thank you
3/30/2016
Margarete S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All good.
3/2/2016
Betty L. VERIFIED CUSTOMER
Vehicle Make : Kia
Poor quality of the repairs. No one walked around the car with me when I picked it up to explain what had been done/explain the repairs,. It was as if there is no quality control. The buffing job was horrible. There were scratches where they had done repair work, and elsewhere. The car smelled awful inside. The trunk was misaligned. The attitude of the staff was flippant and uncaring.
2/20/2016
David A. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Perfect services
2/5/2016
Nahed S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service ,
1/23/2016
Rajesh S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great coordinated effort with geivo
1/14/2016
Yu-chi L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Stop texting me. I don't have a text plan on my phone.
1/9/2016
Mariama S. VERIFIED CUSTOMER
Vehicle Make : Honda
I noticed new scratch marks on my car.
1/9/2016
Carlton B. VERIFIED CUSTOMER
Vehicle Make : Jaguar
The Best
1/9/2016
Yesica C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had great service!
12/12/2015
Sadatrus H. VERIFIED CUSTOMER
Vehicle Make : Mazda
I really appreciate the turn around time and courtesy extended to me.
11/24/2015
Eunyoung C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for sending text messages to let me know what is going on - very helpful.
11/20/2015
Robert D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Koons did a great job on my Jeep repair. Very quick turnaround. Will definitely use Koons again in the future. Thanks!