Winner Dover Autocenter

The car looks great. Staff was very capable and pleasant. Work was done promptly.

Very: Timely, Professional, Courteous, Helpful & Convenient

Chris in the auto repair center was very kind and did a great job. I was so worried because my car was brand new.

Thanks job well done

Too many delays

I was very satisfied and I don't have any complaints. I was always kept up to date every day and was surprised how fast they worked on it.

I signed up for the text messages where they update me on my car and yesterday I received that my car was done but when I called the lady told me my car wasn't even done paint. The person in training hit the wrong button and no one even called me to let me know. I ended up freaking out because the message told me I picked up my car. Other than that my experience has been amazing

I would of liked my car to be cleaned upon delivery back to me

I was very satisfied with the service, thank you

Paid deductible by phone and was assured vehicle was ready and staff up front would be knowledgeable about having the keys and receipt ready Saturday morning which they were not. Also had to return vehicle due to non-working blinker.

I choose Winner collision due to Geico suggesting that if I use their approved company it would be quick and everything was in one location. I was notified that my car was ready to be picked up, I arrive and my bumper is still cracked and they have just slapped some paint in a different crack. I'm not sure why this would even be presented to me as the work being completed. I was informed to come back Thursday. Thursday morning I received a call that it would be delayed until Monday. Friday I received 3 calls about returning the rental car. I informed the caller that i did go in Tuesday but my car was not completed. After the third call I drove to dealership thinking the rental company knew my car was ready since they share an office space. Immediately the receptionist knew my car was not ready. I informed her of the calls. The Geico representative said she would let Enterprise know the dealership would pay for the extra days needed. This did not work for I continued to receive calls to the point I was scared to travel in the rental car thinking I may get stopped for not returning the car. I call on Monday to the Geico Rep. She tells me the car will be ready by 5. I let her know I'm on the way. I get there at 5:02 and the doors are locked. I had to return on Tuesday. The combination of the 3 companies have a communication issue even though they share the same building. My experience was horrible to say the least. I hope to never have another accident but if I do, I will not use Winner for my repair.

Well please great work Thank you

Everyone was very nice. The daily updates were very helpful.

Everything was professional and done in a timely manner.

They are WONDERFUL. And did a great job on my car. Thank you soooooo much. Customer service is awesome!

Good job thanks

My front bumper was not properly installed. There was trash such as rubber gloves and paper left in the bed of my truck and now I have to take my vehicle back on Monday.

Keep all vehicles locked unless a technician is working on them

Stress-free service and very happy with the repairs!

Car looks great.