I am not happy with your quality control. When you first returned the car, it had many glue marks and compounds still stuck on the side. I had to request to get it cleaned. When it came back, I noticed paint bumps in several places. I pointed them out, but when it came back only some had been fixed. The one on the door was still there. Now every time I open the door and see the paint bump I am reminded of the sub-par quality I can expect from ACC. I would much prefer ACC spends longer time and get it right the first time rather than have me QC your job and keep pointing out defects in workmanship.
9/13/2015
Sinclair H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The communication on the last day
was not so good. It turned out
Jennifer of Enterprise was right
about what time my car would be
ready.
8/29/2015
Michael A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jessie, Carlos, and Corey were very kind and helpful. The work was done quickly and to my satisfaction. Bonus: my car was detailed! Thank you to everyone for making this an enjoyable experience!
8/12/2015
Carolina M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Glad it was ready earlier than intended :)
8/11/2015
Sayed N. VERIFIED CUSTOMER
Vehicle Make : Toyota
A job well done. It was bumper dent on the left side but you guys took care of scratch to the bumper on the right side also. Thanks
8/11/2015
Phuc P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repair was quick and good. The delivery of the car was not to my satisfactory. It was dusty. It was like the car was not washed and detailed as mentioned by the representative. I had called earlier that I was coming to pick up the car. I felt the shop didn't really care about my car or the presentation. Once they got my money they seem like they don't care. I gave the benefit of a doubt to use their service. Even though yelp reviews say otherwise. I guess the reviews are correct. I will not use this shop again.
8/9/2015
Min C. VERIFIED CUSTOMER
Vehicle Make : BMW
The car Damage wasn't fix. The scratches and paint are still there. It took me two day time to take my car to your shop and problem wasn't get fixed.
7/29/2015
Noland C. VERIFIED CUSTOMER
Vehicle Make : Honda
Keeping me updated on the progress made a difference
7/28/2015
Alan C. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciate the way they repair my car
7/25/2015
Sann A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done. Looks new :-)
7/24/2015
Estelita V. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service. Satisfied with care of my car.
7/22/2015
Chandrajith U. VERIFIED CUSTOMER
Vehicle Make : Nissan
No pickup service. Didnt work hard enough to earn my business for next time.
7/14/2015
Vincent S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks so much for making my car look new again!
7/11/2015
Erica P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very helpful, was able to answer all my questions I had. Also had my car detailed for me when I picked it up.
7/10/2015
Vicky B. VERIFIED CUSTOMER
Vehicle Make : Buick
Everyone was very friendly and helpful. Great communication and service.
7/10/2015
Patricia V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service. Professional work. My car looks like new.
7/9/2015
Cora R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job in a timely manner. Appreciate all your hard work and courteous service.
Thanks,
Cora
6/28/2015
Andrew D. VERIFIED CUSTOMER
Vehicle Make : Land Rover
You guys were great. Turned in my damaged Rover and got my rover back in half the estimated time in beautiful condition. Process went smoothly. Thanks.
Drew
6/16/2015
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Appreciate being kept informed of the status of the repair. And it was great that the repairs were done quickly and professionally.
6/10/2015
Sonalia V. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was very efficient. The car was repaired to perfection and done on time. The staff was very friendly and helpful at all stages in the process. Thank you!