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Real Reviews from VERIFIED CUSTOMERS
Catherine B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Got it out a little early and it looks great! Thank you.
3/3/2016
Ganapathi F. VERIFIED CUSTOMER
Vehicle Make : Nissan
the fix was spotless
2/29/2016
Ian C. VERIFIED CUSTOMER
Vehicle Make : Honda
The bottom rear corner of the driver's side passenger door is scuffed (not major), and I thought it should have been addressed. Also, I had a pretty messy car and they threw everything that was on the floor, under the console, or in the doors into bags or tossed it loose into the trunk. While I appreciate the cleaning (I'm assuming that was the intention), I'm not sure why they needed to do that, except maybe for the doors they were working on. I would have rather they left it all where it was, or gave me a heads up to clear it first, which I would have done without just tossing it haphazardly. That said, everyone I interacted with was extremely helpful and provided excellent customer service. The rest of the formerly damaged areas look great. Thanks, ACC.
2/28/2016
Mele T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job well done. Thank you
2/24/2016
Fanglin Z. VERIFIED CUSTOMER
Vehicle Make : Subaru
got my car ealier than estimate. Thanks
2/21/2016
Eloisa L. VERIFIED CUSTOMER
Vehicle Make : Buick
People are professional and friendly. The repair was well done and in a timely manner.
2/19/2016
Arbie F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! 50% much better than Arseen in San Jose and Service King in San Jose.
2/19/2016
Erica R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a bad experience at ACC Collision last year. I am glad I gave ACC Collision another chance as customer service has improved immensely. Thank you for keeping me in the loop the entire time my car was in the shop and for completing the job in a timely manner.
2/5/2016
Vijay M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service. Thanks for everything. I would highly recommend you guys for any kind of body work.
2/2/2016
Karen H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and very friendly staff!
1/30/2016
Ajay P. VERIFIED CUSTOMER
Vehicle Make : Honda
It is a great job I am really satisfied to the peaks from the moment I step in I'm not treated as a customer instead as a part of family. It is very soon the process completed and I am happy for you guys. All the very best for future customers keep doing well don't let any customers down. Thank you Jai ****-****-xxxx
1/28/2016
James S. VERIFIED CUSTOMER
Vehicle Make : BMW
****. White streak on rear bumper, driver's side, from an impact with a white vehicle. This was NOT on my car when I brought it in. 2. You forgot to close my hood. Did not notice this until I got on the freeway, and was accelerating. CHP officer noticed this, and helped me to get out of traffic and helped me close the hood. 3. Tires are NOT balanced. The entire car shakes and vibrates at any speed greater than 60 MPH 4. A 4-wheel alignment was NOT performed. The steering wheel points to the 10 o'clock position for the vehicle to go straight. Not sure what you did other than repair the bumper and keep my car for 2 weeks, but this is not what the quality of work expected.
1/24/2016
Aung H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Do not put air freshener/scent in the car without asking. I am still trying to get it out of my car.
1/16/2016
Minu T. VERIFIED CUSTOMER
Vehicle Make : Toyota
My van rear number looked brand new again... Thank you
1/15/2016
Christian G. VERIFIED CUSTOMER
Vehicle Make : BMW
Na
1/15/2016
Dongxue S. VERIFIED CUSTOMER
Vehicle Make : Toyota
nice staff, frequent status update, repair quickly, and job well done! Thanks.
1/11/2016
Jose G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your service l'm please and very satisfied with your work tank you
1/7/2016
Wilmer C. VERIFIED CUSTOMER
Vehicle Make : BMW
My car smelled like Marijuana when I got it back, very dissatisfied!!
1/1/2016
Ganesh N. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very disappointed that rear bumper was not aligned properly. I will have to talk to geico about it
12/25/2015
Sheenkai A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great staff, great work with car repair. Would recommend fremont collision Ctr to everyone.
12/16/2015