The experience was amazing. It was an easy process from beginning to end. Everything was completed as promised. Customer service was great. Thank you for everything.
4/8/2017
Surya C. VERIFIED CUSTOMER
Vehicle Make : Audi
I was told that my car will be done in 14 days with repairs but it took 2 months which I understand. However the enterprise rental company wants to charge me 1900 dollars extra. I will Take this up with geico. Andrew has been great no complaints there. Thank you
4/7/2017
Vikram D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Indicator red light not working ( rear right side)
3/25/2017
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Acura
2 of the trim pieces on the back bumper should have been replaced and were not.
3/19/2017
Michael A. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional and thorough. I appreciated the constant communication and updates. Excellent work. The process is very streamlined. The atmosphere and environment of the front entry is awesome. Thanks!!!
3/17/2017
Ravi G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciate, if ACC or Geico estimator called me before purchasing the tires it would have saved me some . I was told ACC is still estimating the impact of the damage and on the initial inspection they are decided to replace two damaged tires. I requested the geico estimator saying I need to buy other two tires two, so let me know once they complete all the estimates. Next day I got a call saying the two tires are fixed and fix is almost complete. Don't I need to get a call to go over the final impact estimates and what course of action you are going to take etc? Due to all these confusion, I was forced to take leave from office to buy the tires and deliver the new tires to ACC with the restocking penalty of 20 per tire. Which could have avoided, if they have called me before purchasing the tires. Anyway, next I need to be careful.
Thanks.
3/10/2017
Milason A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for fixing my car it looks great and like new!!!!!!! Inside and out I was very satisfied!!!
3/9/2017
Marilyn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Look amazing
3/7/2017
Nitin P. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was good and my vehicle was delivered in time.
Appreciate your service.
2/23/2017
Varunraju K. VERIFIED CUSTOMER
Vehicle Make : Ford
Completing the work in advance than what you actually expected it to be in is fanatastic .. Most appreciated work for all fixings on my small scratches..
2/16/2017
Lien L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very fast, smooth, and easy tasks. Awesome communication and jobs. Strongly recommended.
2/8/2017
Michelle B. VERIFIED CUSTOMER
Vehicle Make : Kia
I appreciated the daily updates regarding the status of my car repairs.
2/3/2017
Kuldeep B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was very happy to see the car as good as new. Perfection! Five stars all the way!
1/25/2017
Minh N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repair was good. This comment is for the partnering Enterprise: they give me a smoking car.
1/21/2017
Gayle D. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you ACC for the wonderful job I was so happy with the repairs and how you guys kept me notified about everything that went on with my car and for geico for making me feel comfortable and updated with everything. Thanks!
1/14/2017
Starling S. VERIFIED CUSTOMER
Vehicle Make : Mazda
My car I owned for 48 hours came back with 3 NEW scratches on the hood that WAS not there before it was in your Possion! I'm furious!!!!! I was told it would be detailed and ready it was wet and I asked it it could be dried off and they told me work was guarantee in know way did I expect the mis conduct of the repairs to hurt or scratch the part of my hood from someone's careless behavior.
1/8/2017
Ramesh L. VERIFIED CUSTOMER
Vehicle Make : Honda
It was an awesome experience. The insurance, car rental and body shop under one roof. We would highlight recommend to all our friends.
1/7/2017
Mariano R. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job, thank you.
12/23/2016
Pradeep X. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent work
12/14/2016
Sridharan P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The overall repair job is excellent - although it took much longer than what was estimated earlier. Also, timely, regular updates to customer is really appreciated.