I am extra impressed by your text communications throughout the project. It made me feel confident that the work was proceeding smoothly. Jessie was also exceptional. He instills trust and I walked out knowing I was going to be very well cared for. The coordination with Kemper as well as Enterprise Rental made the experience pain-free and seamless. I will definitely make ACC my first choice should I need auto body repair in the future. And I will recommend them every opportunity I get.
12/22/2023
Isauro P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
No sirve el alarma y no puedo bloquear las puertas
11/4/2023
Jorge R. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you
8/20/2023
Kuopin T. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repaire has not complete. Still pending for right rare window molding. Please do not mark this task as complete. Thank you
2/28/2023
Hengxuan L. VERIFIED CUSTOMER
Vehicle Make : BMW
Repair took longer than estimate. The door lock has a squeaky sound after repair that needed rework.
2/1/2023
Santhosh R. VERIFIED CUSTOMER
Vehicle Make : Honda
Incomplete job
1/22/2023
John H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The workmanship was excellent -- looks new!
11/12/2022
Dylan C. VERIFIED CUSTOMER
Vehicle Make : Honda
Lack of proactive communication to keep customer updated.
9/10/2022
Fernando R. VERIFIED CUSTOMER
Vehicle Make : Honda
Up to date a trim for the front passenger fender still on order and no updates so far.
We had the car back more than 2 weeks and no news at all.
Please update
8/19/2022
Suli F. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
if the time of the repairing was not postpone for more than twice, and updates for repairing status were more timely, I will be even more satisfied.
6/15/2022
Randy G. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was done quickly and my car was actually ready the same day. Also loved that I had a referral for ways to improve and deter future catalytic converter theft.
5/18/2022
Walter S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great staff especially Jessie and Julia. The car repair was great!
5/15/2022
Iona K. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Customer service (follow-up, schedule, information, communication) needs significant improvement. We have decided not to refer your company to friends & family due to the poor customer service experience. Your customer service receptionist is significantly impacting your referral business and your business is losing return customers and potential future customers.
5/13/2022
Marck B. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional and curteous! Went above and beyond reaching out when there were questions and concerns.
4/3/2022
Hyung L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thanks
4/3/2022
Susana N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job
3/29/2022
Thanh N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire team was just wonderful and professional! From Julia to Miguel, they had made the experience so smooth with the paperwork, rental car and the work done to it also. My car was done within the amount of estimate and I couldn’t be any more than happy and confident to have it worked on by this shop. The car came out like a brand new car!! Thank you again for the wonderful experience.