First time I went to pick the car up there was no exhaust on it. Second time the bodywork was done very poorly. The taillight they used to replace mine had a chip in it, there were imperfections in the paint, the bumper cover wasn't on straight and my trunk didn't line up with my taillights. I got the car back yesterday and everything seems good now, although I can see spots they missed with the clear coat. Despite all this, Jen, the geico agent was awesome.
9/27/2015
Diane D. VERIFIED CUSTOMER
Vehicle Make : Toyota
the car looks new again
8/22/2015
Deepa K. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were professional, courteous and kept me informed throughout. Excellent job on the repair work as well. I'm very happy.
6/16/2015
Christopher O. VERIFIED CUSTOMER
Vehicle Make : Scion
Quick and professional work along with friendly and caring staff
6/4/2015
Krista H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Couple things- I was quoted 3 different days for the repairs to be done. First was because of a delay of products deliver. But then the second time it was because the realized they needed more parts! And they called or updated me that it was delayed! I had the text alert option and NOTHING came that day. When I drove home the components above my break pedal fell on my foot. They were drapped right above the break. Made it scary to drive! And when I asked them to fix it, he came back after 10 mins and said I was set. Well it stil was drapped over sloppy. He fixed it again and it's fine thus far. And I swear they deffinitely wiped something on my windshield which wiped off some of my Meineke sticker and registration sticker was ripped. They denied it, but I did end up finding part of the sticker on my floor. Deffinitely too many thank you messages. Change up the wording or do less messages. "Thank you for using Manchester Collision, we appreciate your business. Please tell us how we did!" Simple.
People were nice. But this stupid **** happened to me.
5/30/2015
Rebecca D. VERIFIED CUSTOMER
Vehicle Make : Ford
The experience I had with Manchester Collision was one of the best experiences I had with any repair shop. There is no doubt that if I ever need these services again I would come back and I will also recommend you to everyone I know. Thank you.
5/28/2015
Carolina D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very professional
5/7/2015
Mary S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
So far, everything went great !!!' Thank you!!
4/7/2015
Claude B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything was great thank you for a good repair on my grand Cherokee
4/3/2015
**** M. VERIFIED CUSTOMER
Vehicle Make : Honda
The emblems were in the front seat of my car when I picked up the vehicle. Frustrating on the lack of attention, what else was overlooked? Things that are not visible and overlooked is troubling.
4/3/2015
Michael S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I did not like my rental car however the repairs were great
3/19/2015
Diana F. VERIFIED CUSTOMER
Vehicle Make : GMC
A couple of Parts were forgotten but when I pointed it out and they found the parts and put them right on. Everything looks great!
3/16/2015
Jesse G. VERIFIED CUSTOMER
Vehicle Make : GMC
Repair was done quickly. Truck looks great! Email updates were good for comic relief during a stressful time.
3/6/2015
Richard G. VERIFIED CUSTOMER
Vehicle Make : Honda
Completely satisfied with everything. The staff is very professional. Would highly recommend Manchester Collision to anyone. Keep up the Excellent work!!
2/28/2015
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Front staff is very nice.
2/27/2015
Linda M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
So far from what I have seen u have done a great job it was quick and painless. From bringing in my car to getting the Rent-A-Car, returning the car and picking up mine. Everyone was pleasant to deal with and although I enjoy your services hopefully I won't need them again. But I will certainly recommend you to anyone who needs to have any body work done. Thank you Linda
2/17/2015
Lori C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Other than doing a great job with fixing my car.... thank you :)
I really appreciated the text updates and what a great idea that is!
I didn't have to wonder what was going on with my car! Another
Convenience was having Enterprise bring and pick up the rental
Car to me. Although I know you already have a great reputation,
I won't hesitate to recommend your shop! :)
2/13/2015
Sameer D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Awesome detailing and repair work done on my infiniti .
Thank you guys.
2/12/2015
Kathleen G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went very smoothly. The periodic updates via email were great especially trying to plan the pickup between snow storms.