The Service here was awful. I receive my car back tonight and upon initial inspection it looks fine. When I got home it was able to look at in the light there was a half inch gap between my weatherstrip my hood, extremely tacky, cheap, and unprofessional. Not to mention that the lines for the bumper do not match up. Lastly, there were a lot of miles put on my car for the time I dropped it off to the time I received it back. It feels like someone has been driving the car extremely hard and has ruined the shcoks. I will be having my insurance repair job done over again because of your lack of competence to do it right the first time. I told the adjuster that what she was recommending to be fixed was not correct and she responded that she had 25 years experience and essentially told me I didn’t know what I was talking about. Well now I’m going to have a mercury claim adjuster look at it because it’s pretty clear I have a better idea than she did as the job is not done right it is extremely sloppy at best. This is ridiculous.
3/9/2019
Tammy/anthony M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Hey nice work and very professional staff thank you for fixing my baby
3/3/2019
Michael B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The work looked good. A lot of communications throughout the process. Thank you!
3/2/2019
Mario R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Well satisfied with the job
Thank you
3/1/2019
Christopher A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good job people keep kicking ****!!!
2/28/2019
Linda Q. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great runs fine. Thank you
2/26/2019
Debbie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brian was awesome and deserves a raise if he hasn't already received one.Everyone was great and my truck looks beautiful.Thank you.
2/26/2019
Jason C. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication process was incredible. I've had work done on vehicles in the past and being kept in the loop was refreshing. I noticed an issue with the repair when I went to pick it up but your team was on it quick and was completely satisfied with the work. I appreciate the experience and will return if I have to in the future. Hopefully not for reasons that brought me there in the first place.
2/22/2019
Carl B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Completely satisfied with every facet
2/19/2019
Aaron C. VERIFIED CUSTOMER
Vehicle Make : Ford
****. The car didn’t start when I came to pick it up... took 5 ****/2 hours for it to be resolved
2. Back passenger door will not open from the inside looks like a part is missing
3. My jack was laying in the back cab not out away not sure why it was used in the first place
2/19/2019
April P. VERIFIED CUSTOMER
Vehicle Make : Toyota
My ac system is not working along with my alarm system
2/13/2019
Dora N. VERIFIED CUSTOMER
Vehicle Make : Honda
Very happy with the job.
2/12/2019
Elaine Q. VERIFIED CUSTOMER
Vehicle Make : Honda
Prompt and friendly customer service.
2/5/2019
Harold M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told my car would take three days longer due to additional repaid so I filled my rental car with gas thinking I would have it over the weekend and half of the next week
. They finished the repairs Friday so I paid $45 for gas for nothing . The rental was empty when I got it!
2/2/2019
Mona G. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service the moment I filed a claim.
Recieved my car within 3 days. Texted up dates daily on car.
2/2/2019
Shannon R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car came out beautifully and much faster than anticipated! I give Avalon 5 STARS!!!
1/25/2019
**** K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and courteous. Job extremely well done
1/19/2019
Velinda J. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great job friendly staff very easy to work with
1/19/2019
Stephen P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Delays with parts caused the vehicle not to be ready as scheduled. Customer service is very good !
1/19/2019
Ivania M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was really impressed on how quickly they returned my jeep they work really fast.