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Real Reviews from VERIFIED CUSTOMERS
Joe F. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am Very satisfied with the service. Very helpful people and on time delivery just like they said. Thanks to each and every employee that helped make it happen.
4/13/2017
Bill R. VERIFIED CUSTOMER
Vehicle Make : Nissan
From beginning to end, I found my experience at Avalon to be professional, very thorough and the folks were all very friendly. I was also impressed how quickly my vehicle was repaired. It looked great. Thank you very much! Bill
4/9/2017
Donna M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Nice to have a one stop shop
4/8/2017
Sandra G. VERIFIED CUSTOMER
Vehicle Make : Honda
Job very well done , you all at Avalon are great! Thank you so much Jennifer is always making sure that customers are recieving quality service. She displays quality service and is a very good person to keep around. Everyone there is great. Good workers , love the work they did. Pls thank them for me. Sandra G
4/4/2017
Steve V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you!!!
4/1/2017
Gloria L. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly, efficient staff & the physical work in my car is brilliant it looks like new. I really appreciate it very much. I was skeptical at the beginning but no regrets!
3/31/2017
**** G. VERIFIED CUSTOMER
Vehicle Make : Honda
We had our Van there the whole day for them to look at the wiring problem suggested by our insurance to take our vehicle to you guys at avalon. They came back to me telling our insurance person that they didnt see any problem and nothing broken with our vehicle even though mouse drippings were around the area. I took our van to the dealership and they listened to what i had to say and found the broken and chewed up wiring in less than an hour. I am so dissatisfied at your service. Hope your managers can see this situation and moving forward improve your service.
3/30/2017
Will R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent work, great communication, friendly customer service. Thank you very much. Will R
3/25/2017
Colleen P. VERIFIED CUSTOMER
Vehicle Make : Ford
Your customer service is excellent! I will recommend you to everyone.
3/22/2017
Terry B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Your Avalon team and Geico made the experience easy! The car looks great. And I am 100% satisfied with the results. Thank you for making this a great experience. I hope I never have to come back but if I ever do, I will bring my car here to Avalon.
3/17/2017
Bharathkumar K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Service
3/17/2017
Erik/jeff B. VERIFIED CUSTOMER
Vehicle Make : Honda
You called me at 3:00 today and said my car was ready,a whole day early? My car was not checked over obviously either by your country. Or Geico rep. Scratch in hatch, backup camera not replaced,taillight not working? We now have to return, and our rental car has been returned! Not satisfied!!! Jeff Saddoris
3/17/2017
Peter K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed by Avalon. They were courteous and effective. I appreciated the updates and the fact it was done right on time. The whole team of office staff, rental car and Geico people worked really well together. I wish some of my platoons when I was in the USMC worked this well...lol A special thanks to Stephanie who kept me informed and was a joy to be around.
3/15/2017
Carlos D. VERIFIED CUSTOMER
Vehicle Make : Honda
I loved the update texts that were sent to in regards to the repair of my car. I was also pleasantly surprised when I was informed that the repair was ahead of schedule. I will definitely use you again
3/2/2017
Artemio V. VERIFIED CUSTOMER
Vehicle Make : BMW
I was not able to get my car as promised because of a problem
2/23/2017
Maggie B. VERIFIED CUSTOMER
Vehicle Make : Honda
Good service and I liked the status updates. There were technical problems with credit card machine when picking up- it cost me time but all else was good
2/12/2017
Patrcia M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for keeping me updated
2/7/2017
Terry O. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The repairs were completed on time and the car was returned looking great.
1/31/2017
Rena T. VERIFIED CUSTOMER
Vehicle Make : Honda
Jennifer was very nice and the young man I don't remember his name and Stephanie. I was updated every day. The whole process was great.
1/18/2017
Veronica C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great customer service and alerts to know what's happening. Thank you! I will def use your service again.
1/6/2017