They did a very good job on the car repairs however I received a text message stating I would get a text if the repair shop experiences any delays on repairs and they did not. I called them to find out how my car was doing and they informed me it could be a delay becuase their paint sprayer they use on the cars was being repaired and were it could delay a few days on the paint job of the car. I didn’t receive a text stating there could be a delay. Lack of communication but overall the repairs on the car are phenomenal. They even did a complete detail on the car which was very clean.
11/13/2018
Perseveranda C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your professional and excellent service, from GEICO representive to Balmville collision. Very nice work
10/17/2018
M A. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a job well done!
7/27/2018
Jill S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I WAS SO HAPPY WITH THE GREAT WORK AND EXPERIENCE I HAD WITH THEM I FELT AT EASE THROUGH THE WHOLE PROCESS ABD THEY YREATED ME WITH RESPECT SND LIKE I WAS A MEMBER OF THERE FAMILY WOULD RECOMMEND THEM TO EVERYONE MY CAR WAS BETTER THAN THE DAY I BOUGHT IT NEW GREAT JOB GUYS THANK YOU SOO MUCH 10 +++ RATING
8/19/2017
Lillian H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job
3/21/2017
Daniella L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
So helpful, love the texts on the progress of the repairs.
1/24/2017
Maureen O. VERIFIED CUSTOMER
Vehicle Make : Buick
Thank you for giving me back my brand new car...
12/6/2016
Scott P. VERIFIED CUSTOMER
Vehicle Make : GMC
I'm happy with their work and dedication to repair my vehicle better then new. I was treated with a lot of respect and they kept me well informed of the work that was being done
10/16/2016
Robert C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job guys if i have too be back again thank you guys
9/16/2016
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
they have done work for my family & I in the past & always have been right on the money. Great work, timely manor, polite & keep you up to date with every step. I am super satisfied with the work they have done.
9/2/2016
Vanda B. VERIFIED CUSTOMER
Vehicle Make : Kia
Very courteous staff did amazing job on my car highly recommend them ! I am totally satisfied with their work thank you again
8/17/2016
Pierre V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job I will be getting work done with them soon!!
6/11/2016
Melissa T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Tom was great! Thank you so much for making my car look brand new :)
2/18/2016
Christine B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Unfortunately I can not say I am pleased due to the fact that the check engine light has come on and has never done so before bringing it in and the passenger headlamp was supposed to be aimed according to the invoice and per conversation and is not. I have left a message with your shop and also with our adjuster. We will contact you upon opening today.
Thank you,
Christine and Evan Birdsall
2/18/2016
Steven R. VERIFIED CUSTOMER
Vehicle Make : Jeep
You did a great job. Thank you
12/11/2015
Lindsay R. VERIFIED CUSTOMER
Vehicle Make : Volvo
Good friendly service, finished work a day earlier then promised, kept in communication during process, and most important, very good repair work.
11/14/2015
Dolores P. VERIFIED CUSTOMER
Vehicle Make : Kia
They have great customer service and the work was done fast.
11/4/2015
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looks great. Thanks!
10/28/2015
Erin D. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The overall professionalism of Tom and the rest of the staff at Balmville Collision left me almost speechless. I was so pleased with the service I received and I will be recommending them to everyone in the future. They are polite and courteous, and they really care about the customer experience. It was much appreciated.