My vehicle repair was not completed as promised, I returned it three times for the same unfinished job/issue. Due to this inconvenience and west of time, I will be taking my car to the Toyota dealership for inspection to inform GIECO.
Overall, I was mistreated by your representatives.
5/2/2022
Bonita H. VERIFIED CUSTOMER
Vehicle Make : Subaru
I did this once and it would not submit. Okay, the repair itself was perfect
as far as I can tell. But you did not do a good job of communicating. My
car was not ready on the day I was told, and I didn't find that out until I
called that morning! Then I could not get a new date until GEICO called on
my behalf.
4/22/2022
Iyofe K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The team was very helpful easy to talk to. I never felt like I didn't know anything about my car.
4/4/2022
Eliana A. VERIFIED CUSTOMER
Vehicle Make : Audi
Beautiful body work thank you to Raj for getting all the sensors reconnected!
4/4/2022
Bria J. VERIFIED CUSTOMER
Vehicle Make : Jeep
The workers were nice and helpful, and very responsive
3/31/2022
Gloria B. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Excellent Service and work.
Went above and beyond with the paint job.
3/20/2022
Victoria B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks - appreciated the good work and communication!
3/20/2022
Michael T. VERIFIED CUSTOMER
Vehicle Make : Honda
Keep doing what you do
3/18/2022
Maiharni S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excelent service
3/12/2022
Marguerite W. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys did a great job!
3/6/2022
Belvey R. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was returned to me without all of the repairs completed. I only caught this because I looked under my car before I left your shop.
2/28/2022
Dina M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Courtesy of a call back would have been appreciated after I spoke with you twice about the issue that was never addressed while my car was in the shop for 5 weeks. After my third call, instead of getting on the phone with me, you advise your receptionist to let me know to come in next week. Very disappointed.
2/11/2022
Elinor R. VERIFIED CUSTOMER
Vehicle Make : Acura
Finished sooner than promised. Excellent quality.
I'm very happy (or as happy as you can be after someone hits your car :-) ).
2/9/2022
Adela S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful service. I am very happy with the results.
2/2/2022
Danny M. VERIFIED CUSTOMER
Vehicle Make : Honda
Upon further review of the repair, the bumper is not flush with the reflectors, water can get in between the space and cause corrosion. When I purchased the vehicle the red reflectors were flush with the bumper.
2/2/2022
Dennis C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Geico took care of everything. It did take over a week from the time the van was towed to ICC before the estimate was done.
1/27/2022
Laurie F. VERIFIED CUSTOMER
Vehicle Make : Subaru
great job! good price and delivery was timely!
1/8/2022
Eric N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
No issues with the work so far, and I appreciated the laid-back low pressure interactions, professionalism, and convenience of the process.
1/2/2022
Stacey W. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I sent my car to International Collision, I was given a two week turn around time frame which was good since my insurance gives me a 30 day rental car. That date changed at least 3 times and I ended up paying for a rental for 10 extra days and having the rental company calling me at work daily to bring their car back. I have my car now finally and several of the lights on the dashboard are on and my steering wheel feels a lot more lose than before which was probably a result of the accident but that means it wasn’t fixed.