The survice was outstanding and very fast!
Each staff member is very professional, well trained, very friendly, and outstanding customer services - I am very impressed!
My sincere appreciation,
Napaphan L
12/10/2014
Tariq M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle was not clean when handed over to me rather no care was taken to keep it clean as it is brand new vehicle. Secondly I was not informed well in time to pick my vehicle.
12/9/2014
Gbely G. VERIFIED CUSTOMER
Vehicle Make : Ford
I am very satisfied with the service. Thanks again.
12/4/2014
Jack H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleasant to deal with adjuster and repair people. I was very pleased with the work and the updates kept me informed about the progress.
I was quite happy to have the bonus of my headlights being clear again. The Starbucks card is also a very nice way to thank customers.
12/4/2014
William P. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys are the best, fast, accurate, polite and professional
And I tell my friends, take your accident repairs to these guys
Please keep doing what your doing, because it's perf
11/27/2014
Karen T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I think that the person I was most impressed with was the gentleman that took me out to my car and gave me my keys with the 2 gift cards. He was more than courteous, polite and sincere. the service was fast and efficient. Thank you
11/22/2014
Melissa H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I wasn't totally completely satisfied. Your new notification system is a joke. Once my car was brought in and an estimated completion date was entered into the system, nothing ever changed until I called the day before the notification system said that my car would be ready to find out what time I could pick up my car. Then all of a sudden I was told that no, my car wouldn't be ready the next day, it would be at least another week since you were still waiting on the one and only part that had to be replaced. After the update, I received absolutely NO contact from International Collision until my car was ready.
11/20/2014
Dyke M. VERIFIED CUSTOMER
Vehicle Make : Honda
Impressed with how easy the whole repair process was. The young man who met us at pick-up to go over all the paperwork was very professional and courteous. AND a Starbucks card?? Nice bonus!
11/20/2014
Lynette P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
not a complaint, just an observation....because I didn't expect the car to be ready until Tuesday according to the 'forecast", I wasn't monitoring the contact sources for information to pick up the car in half the time.
11/18/2014
Vivian R. VERIFIED CUSTOMER
Vehicle Make : Volvo
Hi.. I regret I do not recall the young lady that I worked with. I am pretty sure she was of Spanish heritage. She was really nice and very professional and seem very concerned with my situation. I hope I never need to come back, but I would if needed. The you man was very polite as well that showed me to my vehicle. I know he had a beard and very easy on the eyes. He professional and very friendly. (smile)
11/14/2014
John S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I guess the jury will remain out, until I find out if my insurance rate goes up.
The auto repair appears to be fine.
11/14/2014
Deandre B. VERIFIED CUSTOMER
Vehicle Make : Kia
The service was amazing and to the point. Also the updates through text and email are nice to have. I was very please and would have no problem going back if i need more work done!
11/13/2014
Andrew G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was great. The receptionists were friendly and helpful. Although I didn't have any direct conversations with repair workers, they still were friendly when we crossed paths (one worker opened the door for me even though he didn't have to). Also the ongoing email communication was very good. Thanks everybody!
11/8/2014
Dorothy J. VERIFIED CUSTOMER
Vehicle Make : Honda
The very professional, courteous, and expedient manner in which my case was handled was much appreciated. I was amazed and pleased at how quickly I had my car back. Thank you so much.
Thanks for the gift cards too!!
11/7/2014
Louise P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am extremely pleased with the repair work that was performed by International Collision and the short amount of time that it took to do the work. The customer service was also outstanding!