Very professional, I loved the update emails with the status on the progress of the repairs.
11/30/2015
Satyanarayana G. VERIFIED CUSTOMER
Vehicle Make : Honda
Trunk door color is not matching with the van.
11/29/2015
Oscar L. VERIFIED CUSTOMER
Vehicle Make : Scion
I like how they allways keep me in tuch by emailing me and got my car on time. Like how they work on it looks like nothing happed... thanks international collection center.. happy what i have thanks again. Oscar L
11/29/2015
Stephine S. VERIFIED CUSTOMER
Vehicle Make : Honda
The gentleman that went over the finished repairs was wonderful and informative. I wish I could remember his name . He was the reason I would come back to your establishment. However the two women at the front desk were - let's just say their customer service wasn't friendly.
11/27/2015
Pacita M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very nice people, job done quickly. No problem so far. Thanks and happy holidays!
11/26/2015
Kenneth L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The work was very well done. All representatives of the company were most cordial and polite, and even "went the extra mile" for me. It was disappointing that the car was not available to be picked up Friday, as originally expected, but I figured better for you to keep it over the weekend until Monday and get it done right, than to stick to the original projected timetable, if that wasn't quite enough time to get it all done correctly.
11/24/2015
Samantha R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Original estimate was that car would be done Wednesday or Thursday, and it was not done until the following Monday. Status updates were not accurate, including an email on the Friday evening that my car was ready when it was not. It's not so much that I was truly inconvenienced, but I had to keep changing my prospective pickup plans.
11/24/2015
Jennifer A. VERIFIED CUSTOMER
Vehicle Make : Ford
Only problem encountered was that I couldn't add my rental car to my EZPass account because a previous renter forgot to remove the vehicle info from their account. It would be great if international collision reminded customers to remove the car info after they return the car because EZPass can't remove it themselves. Thanks for great service! Scott from international collision was great and very professional and jack from enterprise was great too. Thanks!
11/23/2015
Gary W. VERIFIED CUSTOMER
Vehicle Make : Honda
good job
11/20/2015
Anita L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks!
11/20/2015
Anthony F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you for the awesome service
11/17/2015
Diana L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hours difficult for working individuals
11/15/2015
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well nobody would go over the repairs on my car properly. The windshield was hard to see out of and still is. My dashboard was dirty. I asked the girl at the front desk if she could have someone help me but the gentleman was with a customer who was complaining about her deductible instead of helping a customer who was paid up. The girl at the front desk was nice but couldn't answer questions and I was sent on my way.
11/15/2015
Sarah W. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very impressed with how quickly I was taken care of after I arrived. The repair only took two days from start to finish, which is the fastest I've ever seen! I appreciated how quickly my car was ready when I came to pick it up, and I also was pleased with the work as well as finding my car cleaned on the inside. What a pleasant surprise!
It is my hope to never return, but if I or someone I know is in accident, I will send them to your business!
Thanks again!
Sarah
11/14/2015
Olaseni D. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Excellent Service.
Keep it up.
11/14/2015
Jose M. VERIFIED CUSTOMER
Vehicle Make : Honda
It was already dark when my car was released and did not notice a white streak on the bumper that was repaired. I am not sure if it is a scratch or some compound, but it feels coarse. I was assured by Mark that if I see anything by daylight to bring it back. I will have to go back tomorrow morning to have it looked at. Not happy about it as this should have been checked thoroughly before released.
11/14/2015
Anne M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent
11/10/2015
Jose R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The whole experience was very satisfying. Everybody was professional, efficient and courteous, and the service was done properly, honest price and under the schedule.
11/10/2015
David V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fast and reliable service. Thank you so much for repairing those small dents on my car. All people were very nice the moment I drop off my car for repair.
11/7/2015
Jill W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I think that you did a good job. I was expecting this experience to be much more stressful, but your team is professional with great customer service skills. My only issue is that the only time you didn't email me was when my car was ready. I don't have great phone service in my house, so I didn't know until the next day. Thanks!